SearchPie SEO & Speed optimize
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Update: There is too much of a language barrier and understanding how their app even works been frustrated for over a month after the new update to the app things have gotten worse. Amp is very limited and there is no customization for how your pages look except limited color choices. Customer service is fast to answer but that doesn’t help if it can not be resolved. Uninstalling and going to try something else.
Update: I have reinstalled the app because of Hana in customer service. She is working with me to help get things resolved.
Update: I made those changes that you recommended and nothing changed in fact when I updated that section in your app as I was told by a support person it added hundreds more of my product to the warmings for meta descriptions. You should investigate your app before coming to a conclusion that I am wrong.
Update: Boy did I jump the gun. This app is not working correctly and bringing in the full descriptions instead of the SEO Meta Descriptions and their resolve was for me to go in and fix 968 meta tags so they will not have warnings. I cleared cookies updated that section in the app as I was told. They claim they see something different than I do on their side. Apparently we are not on the same page nor do they understand what the problem is. I give up! Uninstalled...
I have to say the customer service is absolutely amazing. There are always kinks or issues when you are using a sophisticated app like this to do the most important thing your store needs "SEO". All the tools you need to improve your ranking and if you have any issues the support staff will be there to resolve the issues. Thank you SearchPie! (Secomapp)
Dear Coastal Gifts Inc team,
Update: We apologize for any inconvenience. We're still working incredibly hard to improve AMP feature to better your experience. To make things right, we're offering you an exclusive customization option. We also sent a follow-up email about this, kindly check your mailbox.
Furthermore, we value your feedback as it plays a crucial role in helping us complete our services. We sincerely appreciate your input and are grateful for the opportunity to make improvements based on your valuable words.
We sincerely apologize for the confusion the app may cause to you. We do have options for you to set up SEO Meta Descriptions in the app to be the same as in your Shopify Admin as you want, but it seems that our supporters didn't make it clear enough to you. We're very sorry for that.
Please give us a chance to back you up with these Meta Tag settings. With your kind cooperation, we will further investigate this and are willing to fix all SEO issues as you wish, in earning back your trust in our service.
We did send you a follow-up email about this, please kindly check that in your email inbox. Look forward to hearing from you soonest!
When I needed help the employee was great. But now that I've paid full price the app doesn't work at all. I'll be getting a refund on this. Buyer beware.
Latest Update
Hi Encompass Boutique team,
We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them.
We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you.
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Hi Encompass Boutique team,
First of all, I am sorry for the unexpected experience you have encountered with our app that it didn't well match your expectation. I totally can relate to your frustration.
Since we haven't had a chance to communicate about your concern about that the app didn't work for you before, please let us further check for you. We have just sent an email to your mailbox, please check our message at your earliest convenience.
Many thanks for your collaboration and we hope to sort this out for you soon.
Updated review. 5 stars to 1!
So disappointing!
We have weglot installed to translate our website into multiple languages. We explained this to multiple agents at SEO booster & ranking who reassured us that this was okay and SEO Booster & Speed would help us rank in other languages. We are a english business based in Spain. Our website is built in english and I explained the importance of us being found on seo for our multiple languages (primarily spanish). We have now been told that SEO Booster & Speed doesn't support multiple languages. I have been paying ¢79 a month for months and seen absolutely no improvements... not even to the english version of our site. I've updated EVERYTHING that they suggested within the app. I wish I had spent the money on an SEO expert. Also, we changed our url months ago and this hasn't even updated on the app (even though I contacted support and asked if I needed to do anything and was assured it would automatically update from shopify). Do not waste your money. Get a specialist involved!
Latest Update
Hi FOX & WOLF team,
We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them.
We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you.
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Dear FOX & WOLF team,
If only we could express how deeply sorry we feel for your inconvenient experience. We reviewed your feedback carefully and we'd like to provide you with a clearer clarification.
1/ About your new domain, we checked and updated them in Today SEO report in the app, please check and let me know then.
2/ Our supporter didn't clarify to you properly of how Search Pie app supports multi-language stores in SEO, we're so sorry about that. As an SEO app, our codes are optimized for the translation app (like Weglot) to help you translate SEO elements in English you set up via our app (like meta tags, Alt tags, etc.) to other languages. In addition, our app has other features to support multi-language stores.
3/ Your Spanish pages are actually indexed successfully on Google already, but they are not in the top rankings and pages now. If you search the keyword only, it will be difficult to find your store immediately on the first pages of Google search. I would recommend you include your domain when searching to see your Spanish pages.
We did also send you a follow-up email about this for further information, please kindly check that in your email inbox. Our team is awaiting to hear from you soonest!
I just installed it seems pretty intuitive, let's see what it can do in my store, it is offering a bonus for correcting some things we'll see.
Normally, the result of SEO settings improving your site will not be noticed right away. But it’s proved that it really will.
We have sent you a supporting email to follow up further. Please relax and always write to us when you need any help.
The product title or any word of product title is keyword. When I add the product title or any word of product title to Keyword Audit window it shows that Keyword is not in URL Handle. This should not be and this is the worst mistake of your application. Your application needs improvement.
Latest Update
Hi Scandinavian Goods team,
We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them.
We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you.
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Dear Scandinavian Goods team,
We're truly sorry that you have unexpected experience with our app.
This heading issue might happen because of the default Shopify theme setting. As we haven't had a chance to communicate about this yet, please give us a chance to back you up. With your kind cooperation, we are investigating your site and willing to fix all SEO issues as you want, including heading issues, in earning back your trust in our service.
We did send you a follow-up email about this, please kindly check that in your email inbox. Look forward to hearing from you soonest!
Horrible doesn't work and messes with you store speed and functionality. Go to Google Search Console and submit your site before and after having the app. Speed decreases and SEO doesn't increase. Fraud of an app. See for yourself.
Hi Fitore Nutrition,
First, I would like to apologize for everything that makes you unhappy and make you have a bad experience with our app.
Our app hardly effects to your store's speed and function, and if there's any issue occurring to you on Google Search Console, please contact our support team as soon as possible to get more information and solution for that situation or warining.
SEO needs a long term investment, I'm afraid that it cannot increase immediately, so please kindly be patient and let us help you on SEO journey.
We hope to see you and assist you one day.
Hana - SEO Booster team
This is a disappointing app. This app didn't help improve SEO. What's more, I had a bad experince by their customer service. When we uninstall the app, title tag and meta description were caused problem. We asked them to fix them, but they deleted title tag and meta description from all pages of our site. They did not notice that even though we emailed a couple of times. We emailed them to fix the code, but they did not response. They did not notice the problem caused by them. I had to fix the code broken by them. It's a bad experience.
Dear Japan Knife Shop team,
I appreciate you letting me know about your unexpected experience. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you.
We replied all your email but the replies seemed not well-delivered to you. Our app didn't delete your SEO tags, and our dev has cleared all codes fo the app on your theme, which means all your SEO tags are back to Shopify default.
We have sent you a follow-up email on this issue, please check your email inbox and give us another chance to bring you a better experience with our app. Thank you very much!
Very bad app. We have uninstalled this app, yet it is still in our theme code. How to uninstall it properly?
This app installs some of its code in the theme, due to which errors start appearing in all your products. Our website used to rank in Google earlier, but due to this app, all our products started coming in error and Google has removed all our products from its search. And if you install this app and then uninstall it, still its code remains in the theme, it never completely delete. It's really bad app :(
NEVER INSTALL
We are very sorry but the issue was caused by another app. You can see that even when we removed all codes from our app, the issue still existed.
Thank you so much
Have used the app for app 2 months, and my SEO is worse than ever, so am deleting it now. Initially the help was 5 star quality, however, upon leaving a review, which you are asked for daily upon signing up, the service level drops significantly, even on the paid plan
Latest Update
Hi RAW Copenhagen team, it's Jason - your supporter from Day 1.
We haven't heard from you for a while since our last conversation. The app is working fine since then, and we also release more powerful features recently to leverage your SEO. We sincerely hope you could spend some time to experience them.
We're still awaiting to bring you the best solutions and help you boost your SEO to the next level, also always here for your second chance. Thank you.
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Dear RAW Copenhagen team,
We truly apologize for your unexpected experience with our app. You’re leaving so quickly that we haven’t had a full chance to back you up. Please asap check our follow-up email which clarifies more about your store's situation. We"ll work our best for all problems to be settled properly for you. Thank you so much.
Poor app not made for all themes with errors. Support although good did not sort out issues and added that it would take future update to implement fix.
We're truly sorry for your unhappy experience. Your requests have been carefully reviewed. Problems with the theme might be due to a misunderstanding. No worries, we'll follow you up to make things clear.