SearchPie SEO & Speed optimize
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
Recenze (4 886)
Zpřesnit
-
Podle hodnocení
started out great and I made sure I wouldn't get overcharged after agreeing to try out for a month since they only give you 24 hours try them out. I was so excited to see their amazing options though. I was reassured by customer service I was safe.... then I was charged almost a THOUSAND DOLLARS FOR AN ANNUAL SUBSCRIPTION. BEWARE THEY'RE DOING THIS AUTOMATICALLY WITHOUT CONSENT! NO DISCLOSURE NO BILL AGREEMENT. NOW MY BANK ACCOUNT IS WIPED OUT AND GETTING NON REFUND JUST A RUNAROUND. I HAVE NO MONEY NOW TY SO MUCH FOR DESTROYING MY LIFE IN LESS THAN 24 HOURS I WANT MY $700 ANNUAL SUBSCRIPTION FEE I DIDN'T AUTHORIZE BACK NOW! I A NEW BUSINESS OWNER AND SINGLE MOM AND NOW CAN'T PAY MY BILLS YOU DRAINED MY ACCOUNT AND YOU'RE GIVING ME A RUNAROUND MAKING ANXIETY GO THROUGH THE ROOF I CAN'T SLEEP SHAME ON YOU!!
They have service where support help you by request support. It took forever to request and never got it done for passed 4 days, I've requested over 5 times. If you are not going to support, please remove this feature...
Dear EDU Artsdistrict,
Thank you so much for sharing your feedback and we totally understand your concern.
For your information, your issues are related to code, which takes time, effort, and resources to fix, so it took longer than you expected. Please be assured that finally, your issues are resolved by our technical experts. To provide you with a detailed explanation of your case, we also sent you a follow-up email. Please check your mailbox and feel free to let us know anytime you need our help.
Thank you so much!
Best regards,
Be careful! THIS IS NOT A FREE APP! You will immediately be cheated out of $100 a month!
Most likely the reviews are fake! And now they are too cool to help you. The support service is trying to trick you into paying, at least a little)
$100 ??? are you kidding me?? there are dozens of free apps with exactly the same functionality! If they don't refund, we'll move on!
Dear My Store admin,
We apologize for the misunderstanding you’ve had with our app. It’s clear that there’s been a breakdown in communication. We want to assure you that our intention is to provide a valuable service to our users. We do not engage in any deceptive practices.
We confirmed that a refund was issued on November 12, as soon as we received your refund request. We send you detailed emails as well, please check that in your email inbox.
Thank you very much!
This is a terrible app. It suggested my Home Page Title and Meta Description were too long so I edited them via this app. It created a second and Meta Description. Their support was unable to assist me with this bug.
Dear Anytime Flowers,
We totally understand and appreciate your feedback. We’ve checked and confirmed that the duplicate meta tags issue is now resolved. We also sent you a follow-up email with more details - please check your inbox and feel free to reply if you need any further assistance.
Thank you very much!
Best regards,
Don’t trust them, after getting SEMRUSH report we found after using this app the errors in site doubled.
Don’t make mistakes that we did. You will ruin your site.
Dear Bio Health Foods admin,
We sincerely apologize for any inconvenience you've experienced with our app. We understand your frustration and want to assure you that we're committed to resolving this issue. We've sent a follow-up email asking for more details about the SEMRUSH errors you're encountering. Please kindly check your mailbox so we can work together to make things right as effectively as possible.
Thank you very much!
Run, don't walk from this app! They started popups nagging me and then, after I uninstalled the app, they continued to SPAM me through email.
DO NOT INSTALL THIS APP.
Dear EAP Innovations team,
It's sad for us to hear that you have had such an unpleasant experience with the app, and I would like to apologize for everything that makes you unhappy.
Regarding the emails, it's actually the mechanism of the third-party chat app that we're using, which is sending emails of our conversation to your email address when you're not online in the app, so it's impossible to change this mechanism. I hope you can understand. Please rest assured that we comply with Shopify rules not to save any of your data at all so no email was shot out since you uninstalled the app.
We would love to make sure everything is clear enough for you, so please reply us if you want to give our app another chance.
Our team is awaiting for you reply. Thank you!
Unfortunately, an important function of the app does not work for us, as the app is not compatible with every template. We are therefore unable to use the functions that are actually included in our plan. We have never had this problem before, as our template is a well-known standard template. After half a year of use, this is disappointing, as I now only get help if I switch to the most expensive plan. Unfortunately, that's too expensive for me. Very annoying.
Dear Papenbreer,
On behalf of the SearchPie team, we would like to send you the deepest apology for any inconvenience you had with our app.
We always aim to deliver a great experience to you, and we were so sad that we didn’t meet expectations. We have sent a follow-up email to you for further information as we would love to settle this unexpected situation for you. Please kindly check your mailbox so we can work together to make things right as effectively as possible. Thank you so much!
We look forward to hearing back from you.
UPDATE- DO NOT USE !!!!!
They go into your coding and use your store for their own advantage of traffic and sales.
I had to have my coding guy go in and fix everything and delete everything and then also my cart page is now not working because of them so he hast to go in and fix that as well.
See below my first review when I first signed up. You won’t know anything wrong with your store unless you have somebody go and look at your coding Because their customer service chat is great and they’re really fast at helping and responding but the back end they’re doing a lot of things and coding that they shouldn’t be their own advantage
SearchPie so far is really an area most newer online store owners aren't familar with, as there is way more to having a website to get traffic then just a set up site. I was a little apprehensive when they asked to get into my theme coding as its an area you can only trust
Dear Raw Essentials team,
Thank you so much for sharing your feedback.
We would love to share our heart with you to know that we treasure you as our precious customer, who have supported us a lot with your previous 5* review. As far as we are aware, how could we trade off your satisfaction just like that :(
Actually it sounded unusual for us the situation that you described. We have had our support 24/7 to help customers handle with everything but haven't ever been reported about that one. So could you please give us another chance to go look into it further for you? We also send you a follow-up email to learn more about the case.
SearchPie always try our best to follow Shopify's guidelines and standards to provide the best service to our users. It is never our intention to manipulate or misuse your store's coding in any way.
Thank you so much for your care.
Best regards,
SearchPie team.
AIの訳のわからない説明ばかりで堂々巡りの説明をされ、アプリを導入した日にGoogleサーチコンソールに問題が生じているのでアプリを導入したことが起因しているのではないですか？と聞いたら「アプリによって引き起こされたということを証明してください」と言われ。。。
でもここ数ヶ月全く問題がなかったのに導入した日以降問題が生じているということはどう考えてもアプリですよね？という感じですが拉致があきません。
導入してから以降結構な時間を費やしてしまいましたがSEOにプラスになるどころか今まで上位表示されていたワードでも表示されなくなったものがいくつかあります。
すぐに「開発者に手伝ってもらいたいですか？なら別途このプランを契約してください。」などと次々プランを持ち出し契約させようとします。かなり粗手の手法だと思うので要注意です。
Dear LePuju team,
Please rest assured that we take your case very seriously. Our team has carefully checked and made sure everything is working fine with Google Search Console for you now. About the ranking fluctuation, we recommend you take it some time to observe more precisely about the effect of the latest Google Updates. Please check your mail box for further details.
We’re committed to working closely with you to address these concerns and improve your experience. Many thanks for your cooperation.
Regards,
je ne recommande pas cette application malgres que je l'ai désinstalle ils essaye de prelever une grosse somme d'argent et ne veulent pas arrêter malgres mes relances et les mise en garde de shopify A FUIRE SURTOUT NE TELECHARGER PAS CETTE APPLI. vous êtes prévenu.
au départ tout ce passe bien mais par la suite il vole les gens que vous supprimez ou pas l'appli il essaye de prelever une autre somme qui étais prévu au départ.
leur manière de faire n'est pas professionnel du tout.
Dear K.B Admin,
Because you uninstalled the app after trial days, you would be auto-charged by Shopify billing system. We have contacted Shopify to help verify it and revert the billing for you. It would take several days for Shopify to handle it for you.
We also wanted the process to be as quick as possible to clear up all misunderstandings between us. We send you detailed emails as well, please check that in your email inbox.
Thank you very much!
----------
Cher administrateur,
Comme vous avez désinstallé l'application après les jours d'essai, vous serez automatiquement facturé par le système de facturation de Shopify. Nous avons déjà contacté Shopify afin de vérifier et de rétablir la facturation pour vous. Cela pourrait prendre plusieurs jours à Shopify pour traiter votre demande.
Nous souhaitons également que le processus soit aussi rapide que possible afin de dissiper tous les malentendus entre nous. Nous vous envoyons également des e-mails détaillés.
Merci beaucoup!