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good app
Hi! We're glad you are enjoying the app, please let us know how to improve it to receive a 5-star review :)
good
We're glad you are enjoying the app, please let us know how to improve it to receive a 5-star review :)
Uninstalled the app to cancel the membership, then reinstalled it to use the free features. Message saying that that all prior members need to subscribe to the membership plan to access the features. Edit: honestly shocked by the unprofessional answer to my original review. My 1-star rating was based on the fact that previously paying users were not able to "downgrade" back to free features, which I honestly don't find normal. This is apparently possible again since then. The app itself is good, not better than others on the market but integrates well with the swap editor since it's the same company. I'd give a higher rating if they didn't have this attitude.
You liked the app enough to pay for it. And then you reinstall it because you REALLY want it. And then you give it a 1-star rating because we're an actual business too! Wow!
The app demands a review to continue using it even though we have reviewed it before. But functionality is good.
Hi, we don't see any record of a previous review. Our in-app chat service is always available and you can always message us when you have some issue, which we could rectify. You've been using the app since 2017 and you think it only deserves 3 stars? It seems to me we deserve at least 4-stars. How would you like if one of your customers hurt your business with a low review without even contacting you before hand? We put a lot of hard work and effort into this app, and a 3 star review sets us back, because it takes 10 5-star reviews to get us back to where we were score-wise. Reviews are very difficult to get, I hope you take this into consideration. Thank you
Cette app fonctionne bien. Nous remarquons toutefois une sérieuse dégradation de la qualité des images après compression. C'est dommage car sinon cette app est très pratique, nous l'utilisons sur 3 shops.
Hi, are you able to reach out to us via email or our in-app live chat? We haven't updated our compression technology for over 1.5 years, so everything should be working exactly as it has been. There may be an issue with third party app conflict which is causing over compression. If you reach out to us and share a product ID to investigate, we will figure out what might be the problem and find the best solution to the problem. We always offer solutions when our merchants reach out to us and let us know. Cheers
Great app if it was not for the super annoying reminder to leave a review every time you use the app. There, you got your review. If not for this, I would have given it 4 stars.
Have to leave a review to use. Not sure if it speeds site up or not. Will see
I'm only leaving this review in hopes that the review pop up will stop coming up so I can actually use this app.
This app has definitely helped automate product image and page optimization. Annoyingly and repetitively sought this review from us, down to now having a flashing banner constantly going asking for this review. Ignored it for the last 8 months until now.
Hi, we just released a massive update! Have you taken a look yet? We've added dozens of new tools and features at no additional cost to our existing members. I hope it can get us a 4 or 5-star review next time! Cheers
You have to write review to keep free access.
Thanks for your review. We've listened and removed pop-ups asking for reviews.
Your time to review us is much appreciated and is how we keep our app one of the best SEO tools for Shopify.
Since removing that feature is there any chance we can improve on your 3-star rating?
Much appreciated!