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The customer service team at SEO Manager/Venntov is exceptional! We also appreciate the simplicity of SEO Manager and consistently see great results. We highly recommend it to all e-commerce platforms looking for effective SEO solutions with a strong return on investment.
I’ve been reading these great reviews and hoped to have an improvement. Unfortunately not all features are working and the set up seems not complete.
I have been trying to contact multiple times but since weeks I haven’t heard anything. It’s upsetting because the app was so promising.
I use the paid plan for 30$
Hi there,
We are really sorry for the frustration. That is not the experience we want for anyone using SEO Manager.
Since the beginning of April, we have replied to every message you have sent with detailed support steps. Unfortunately, it seems our responses are not reaching you.
Instead, we are receiving an automated confirmation email from your side after every reply, which makes it difficult to know if our messages are getting through.
We absolutely want to help. To make sure you get our replies:
- Please check your spam or junk folders.
- You can also reach us directly at support@seomanager.com with "URGENT: SEO Manager Support" in the subject line.
Thank you again for your patience. We want to make sure you get the full value out of SEO Manager.
- Josh Highland, CEO
The app was really easy to use. It has been helping me rank high in Google searches. I’d highly recommend this app if you are trying to dabble in the seo enhancement game. It’s better than others I’ve tried.
We've been using SEO manager app for almost 4 years now and can definitely recommend it to anyone who's looking for the best overall Shopify SEO app experience. The team is supportive and always helps us find solutions to any problems.
This is a great way to keep SEO updated and broken links fixed. It is amazing how many things get missed without a way to check it and fix it all in one place.
Customer service is great too!
It's very disappointing. Even though I selected the $59 plan during the trial period, not all features are unlocked, and I can't use these paid features. How am I supposed to know whether these features work or are suitable for me? In that case, I definitely won't make the payment after the trial ends, nor will I choose this app, and I certainly won't recommend it to others.
Thank you for taking the time to share your feedback. I sincerely apologize for any frustration you've experienced with accessing features during your trial period. This is not the experience we want for our customers, and I understand your concerns completely.
I want to clarify that all features should be fully accessible during the 7-day free trial period.
If you're experiencing issues accessing certain features, this is likely a technical issue that we can quickly resolve for you.
Would you mind reaching out to our support team at support@seomanager.com?
We respond within 2 minutes on average and would love the opportunity to:
1. Immediately unlock all features you should have access to
2. Provide a personalized walkthrough of any features you'd like to explore
3. Extend your trial period to ensure you have adequate time to evaluate the app
We value your business and want to make this right. Every customer's success matters to us, and we're committed to providing the full experience you signed up for.
Best regards,
Josh Highland CEO
I've only just started with this App so hard to tell if this will work for me, however, if their customer services is anything to go by then I am really looking forward to using it. Andrea has been super helpful so Thank You!
We are a Shopify Plus company with 3 stores. We've been utilizing SEO MANAGER on all 3 sites for a little over 7 years now. Couldn't be happier.
These guys' support as well is just as awesome as the functionality of the app itself. Recommend that you either go with the "Essential" or "Professional" plans (well worth it).
If you are looking to increase your sales, this app is a must.
P.S. If you are using something like the Vitals app for SEO, delete it!
Install SEO Manager instead!
I have 3 Shopify online stores that all are using this SEO. Easy to understand and use. Customer Service (Josh) took the time to conference call me step by step and answer all my concerns.
The automated setting takes the workload off and this SEO keeps up with all search updates. I would highly recommend this SEO app.
Great application to optimize product snippets, monitor broken links, and optimize SEO. I had a late-night issue with some Google Console errors and the founder quickly jumped in to help resolve these issues. Very impressed by their level of support and commitment to their customers.