レビュー (1,749)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2016年9月14日

So far so good, really great how it points out what needs doing, so you still feel in control and have trust in the app. Feels like a really get service that will be invaluable tool for now and the future.

Vanitybites
イギリス
アプリの使用期間:6日
2016年9月19日

Yes, this app has really helped my business grow!

Baxter And Smith
アメリカ合衆国
アプリの使用期間:6日
2015年7月15日

Excellent service.. Josh is great! Thanks!

Warmblood Tack Store
アメリカ合衆国
アプリの使用期間:6日
2016年9月15日

This app is already helping me with my website. Thank you!

Finer Gifts
アメリカ合衆国
アプリの使用期間:6日
2016年11月24日

Really helpful, and top customer service. Definitely give it a go, even if just for the free trial.

Whitechapter
イギリス
アプリの使用期間:6日
2016年9月6日

I'm on free trial and satisfied with the services.

Paperly Kiss
韓国
アプリの使用期間:6日
2016年9月14日

Great App, easy to use.
https://www.flowerchimp.com/

Flower Chimp
マレーシア
アプリの使用期間:6日
2019年8月22日

I uninstalled your app after trying it for 5 minutes and you have been charging me $20USD for 7 months now. I would like a refund of the unauthorised charges right away please. Even your invoice says UNINSTALLED APP but you con't to charge me.

domaniandco
オーストラリア
アプリの使用期間:5ヶ月
venntovが返信しました 2019年9月4日

Hi there,

I wanted to follow up with you publicly as you have stopped responding to our emails privately. You initially installed the app on February 28th, and emailed us on March 1st to make use of our free theme adjustment service. We did that on March 1st.

On August 22nd you both emailed us and left us a negative review stating that you had never used our app, which was responded to that same day by our support team. Becca, one of our customer success advocates, was able to secure you a refund from Shopify Billing on August 25th. We have tried contacting you again via email as well as by phone three times to convey this, and it shows that you read the email from our team on August 25th.

As you sent an email “demanding a refund” and you received said refund- is there anything else we can do to make you happy? We at venntov strive to make all of our customers happy, and want to ensure that we gave you a stellar customer experience.

Please email hello@venntov.com if there is anything else we can do to meet your needs.

Best regards,

Rhian Beutler

COO/Co-founder

2016年9月21日

Great app, would recommend! www.lillicoco.com

Lillicoco
イギリス
アプリの使用期間:6日
2017年5月4日

Great app by great people! Love how they do free theme modifications for you!

Thought Products
アメリカ合衆国
アプリの使用期間:6日