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Easy to install, great support team. Can't wait to see the results!
Easy to use, quick response when I emailed their support. Not seeing a huge difference in ranking yet so that's why I only gave it 4 stars. Using it on www.dollylana.com.
It's a very bad software. I uninstalled it but it still keeps charging me. I contacted for a refund for a month but it still hasn't been processed.
We’re sorry for the frustration here. As soon as you reached out, we issued a refund and contacted Shopify to make sure the credit was applied correctly. The charge you saw was from a billing cycle prior to uninstalling, which is why it showed up after removal. We also followed up with you right away to confirm these steps. Please reach out to our support team so we can verify everything looks resolved on your end.
SO helpful. These features should be built into Shopify, that's how good it is. EVERY merchant could benefit from them. Thank you for building a great app!
good support
So far, so good. It's alot of hard work to implement, but its par for the course when operating a business. The team at SEO manager is very supportive and they respond promptly when an issue arises that you need help with...they are more than willing to help you in getting the issue resolved. This product was recommended to me by the team at shopify and to date I am happy with the product, it makes my SEO optimization implementation easy and less intimidating. I am anticipating great results from all my hard work with the assistance of this products.
I highly recommend using this app. It is very simple and easy to use. I did have one problem, but they were able to fix it very quickly.
This app is helpful for making SEO understandable and easy to use. Is great to know you have a way to check your status and make sure everything is accurate.
I tried to delete my review, but I was only allowed to edit it. So, a few features do not seem to integrate fully with the shopify platform. The JSON LD duplicates the data native to your theme but can't be customized. If you use that, be sure to delete or disable your themes native microdata/JSN LD. The theme I use doenst allow deleting it, it comes from an external script. That is a major bummer about shopify, so many scripts load from external sources and cant be minimized or stoped. If this app helped to minify codes and remove and reduce unused/ unneeded scripts and CSS as well, it would be great beyond words.
Great App! The customer support is amazing as well. We had some issues and they were able to assist us quickly!
My issue was sorted immediately. Quick and friendly service. Looking forward to optimising my website even further.
I had a rough start with this app because I added some other apps in the app store that ended up duplicating all my listings which affected my business poorly. It was however my fault. In the FAQs trouble shooting it has a list of apps that will do this with the SEO app and me being so smart...had more then one of those apps installed so I reached out, support was great responded within 24 hours and I was able to get my SEO health back and move back up in ranking and my organic traffic is coming back, and my ranking is getting better daily. App is easy to use, and add keywords to my website and I love that it has Google analytics added into it!
There are not that much the app can help or support you to solve issues on google console. Not worth the price and i am removing it after 2 months of using.
One of the best apps we have used in our store, the owner is a tremendous help and I would advise picking up this app if you are new to SEO.
This app is incredibly helpful and easy to use! I’m very new to Shopify and it’s been a bit of a learning curve but this makes SEO so much easier to understand, and the customer service is fantastic!
Fantastic app - so flag I installed this. Clearly made by people who know SEO and decent guidance to fix basic problems. Fast support too!
We are writing this review after waiting for 10 days for a response from technical support to an incident that happened to us when installing the application, which we do NOT recommend for shops with large catalogues (+10,000 products) because most of the functionalities do not work. Although this is not the responsibility of the author(s) of this application, they are responsible for not having responded to us in 10 days about what happened after installing the application. What happened is that now ALL pages show the same title, ALL products show the wrong title. We have reported this 10 days ago and also 3 days ago we opened a new ticket for them to tell us why this is happening. And... we are still waiting for them to fix it or for someone to tell us something. No news. We don't want to uninstall the app because we have been told that they are trying to solve the problems but the silence is really frustrating.
Amanda was very helpful and directed me to the right place to go on the SEO Manager to fix my google connection issues. Thanks so much!
We used SEO Manager for increasing the SEO ranking for our store. It a great tool and very easy to use especially the Bulk Editor. Love the Tutorials. Keep up the good work!!
UPDATED
They promised me to full refund of my payments after uninstall the app. But 2 months passed already and replied them and never replied me back. Stay away they do not give any refund or keep their promise!
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I have been using this app for 2 and a half months and all of my previous SEO works gone. I tried to contact the Support team by writing them maybe 4 times but never got any response. They only give e-mail support to which they never reply. I will open a chargeback with my credit card to this application because they are unresponsive and never give support to buyers as I can see for myself. Now I started to replace my previous works back one by one. I have lost my traffic and decreased my visitors due to this application. It does not worth it and My strong recommendation never to pay anything for this application. There are tons of alternatives even they are free. I hope now someone can see my message and contact me. But it is too late because your customer care is zero.
Hi there,
I hope this finds you well.
I have to admit we are quite perplexed by this review- as the only emails we got from you that went unanswered were after our (clearly stated) business hours last night. When you emailed us last night (twice) you got our auto-responder saying we would be back in the office at 8 am PDT. We promptly responded to your email upon our return to the office, but by that time- you had already written this review.
We also communicated with you in November, but all of your emails were answered, and questions were resolved. If there are emails that we are not getting it is imperative that we know.
We at venntov pride ourselves on excellent customer service, and we do have clearly stated business hours, as it is also important that our team gets to rest- which empowers them to always give great service 100% of the time.
Our Direct of Product, Rob, has already reached out with an in-depth email explaining to you why our app does not cause performance delays.
Further, I want to make it clear that it is impossible for SEO Manager to impact your site performance in relation to speed.
When I quickly glanced at your store on desktop and mobile I noticed no less than 4 interstitials (popups) on mobile, and 5 on desktop.
Google has made very clear statements in the past that interstitials negatively impact your site ranking. Furthermore, they have also made it clear that mobile performance is indexed before desktop performance.
Moreover, I was able to do a quick site audit via Lighthouse for your store- and your performance ranking of 13 is never attributed to SEO Manager. You have many performance challenges with your store, but I can assure you that SEO Manager does not contribute to this.
Further, your SEO score of 91 from Lighthouse specifically mentions tap targets as being one of your main challenges. Tap targets relate to interstitials and also impact accessibility. This will negatively impact your ranking and should be rectified as soon as possible.
This is all a very long way of saying, I am sorry that you feel that you had a negative experience, and we hope that you respond to us so we can make this right.
I do want to acknowledge, however, that your emails did not go unanswered, and our app did not negatively impact your site ranking.
Please email back our team ASAP.
All the best,
Rhian Beutler
COO/Co-founder
This App is one of the most valuable apps I use on my store. Never miss a broken link again, be confident knowing all your pages are SEO friendly and Keyword suggestions are just a few of the benefits you will enjoy. Plus it is super easy to use. Thank you for creating this great app.
This app is dope. It's super easy to get everything set up for your Shopify store. I've seen a great improvement within a week to my business! It's a must have.
i am very very very very very very very happy with seo manager.
i recommend that everbody use this app.
One of the best apps I ever used
Easy to use and very effective
Regular Update and ntoification telling weather the page has any issues or something need to be done. Great app I can just recommend
easy to use. helpful ...................................................................................................................................................
Substantial support from the team. I have installed it, now I'm waiting for the results. Thanks a lot
Been a great app, and wonderful customer support. UI is fairly easy, nice options to use. Thank you for everything
the app is only usefull for the first set up of the site, after that there is no purpose of the app, there is no recommendation on a monthly basis for the money you pay, also you get the odd rndom email to say you have an 404 page, when questioned about it they dont seem to know how to help.
I had I problem to connect the app with Google. The support was just great and within 24 hours the problem was solved.
Great app, best customer services, I have some questions, and they replay in les than 4 hours, thenks!
Instalei pra testar e não me serviu, desinstalei na mesma hora e mesmo assim fui cobrado 20 dólares. Não recomendo!!
Hello,
I hope this finds you well.
We are sorry to hear about the mix up, and to know that you are not satisfied with our service.
Unfortunately you installed our app on August 6th, and uninstalled it on August 18th- which is 12 days ( 5 over the trial period).
That being said- we are still happy to refund you your money, but it is imperative that you email us back. We emailed you as soon as we got your email and this review, however we have not heard back.
Please email us at support@seomanager.com. We pride ourselves on giving excellent service 100% of the time, and we want to make this right.
We look forward to connecting and to helping you out.
All the best,
Rhian Beutler
COO/Co-founder
venntov
So far this has been a fun app to play around with. It will take time to know if it truly helps with SEO, but so far so good.
great app loved it easy way to make search engine work for your products also easy to use 5 star to developers
So far so good - replace a couple other apps and is way more functional and comprehensive. Intuitive to navigate and use
great app loved it easy way to make search engine work for your products also easy to use 5 star to developers
I just now added the app to our PirouetteNYC.com site and will be speaking with Venntov's COO tomorrow to learn how to best take advantage of it. The Support Team for Venntov was super responsive and repaired a 404 issue right away a few minutes ago. It kept popping up when I clicked on the button to request that Venntov edit our Shopify Theme Code.
I used this app to help me with my SEO for the new store. It's been a God-send. I LOVE it! So easy to use and helpful.
I used this app to help my with my SEO for the new store. It's been a God-send. I LOVE it! So easy to use and helpful.
I like the app, had this app for a few years. Always good. Highly Recommending.
Remove all meta keyword from my collections I can see it
I have delete your app and they have not been erased
Hi there,
We have tried reaching out to you several times via email and we wanted to give you time to respond because you were initially responding to us.
That being said, you have stopped responding to us, and we really want to make this right for you.
Further, we want to clarify that when you use SEO Manager and enter in meta data through the app, it pushes to Shopify. That is agreed upon when downloading the app.
When you uninstall the app, the information you have already given to SEO Manager is not removed- we do this because we do not believe it is fair for people's hard work to removed when they uninstall the app.
However, if you want this removed, please follow up with us and we can do it manually, but we will need backend access to your store.
Please email us back at support@seomanager.com
Best regards,
Rhian Beutler
COO+ Co-founder
Not a set and forget app lots to do and learn there is no phone support sometimes have to wait days for response, refund ASAP Make sure to completely uninstall
Hi there,
We reached out to on June 5th regarding this as we believe that your challenges are with another app, and not ours. You mentioned to us then that you would get back to us regarding this, and we followed up several times on the 5th, and also followed up today at 9am PDT, and have not heard back from you.
We have yet to hear from you, and we want to make this right for you.
Further, our app does not convert website URLS into other languages- it is not something our app can do.
We also have no prior record of contact with you, outside of installation requests, which we responded to- all giving you information regarding potential conflicting apps. When we asked what you wanted us to do with that information we never got a response.
Again, we want to make this right for you, but in order to do so we need you to respond to our emails so that we can give you a refund. Further, we advise you work with Shopify to identify what could be causing the conversion of your URLs into another language as again, that is not something our app is capable of.
Best regards,
Rhian Beutler
COO/Co-founder
I cannot say but so much for this app due to not being able to use it due to cookies/error message. The team was quick to try to assist me but I decided I just didn't want to be bothered with it anymore. I will say I didn't have a bad experience with support.
Hi there,
Thank you for the feedback- we are looking in to this issue, and I am sorry that we weren't able to give you a great experience.
We have our development team working on this right now, and I hope we can fix it soon.
Further, thank you for your positive feedback regarding our support team- they work really hard, and while we were not the app for you, we certainly appreciate your acknowledgment of their work. ( I will pass it along!)
If you need anything in the future please never hesitate to reach out to us at support@seomanager.com
Best,
Rhian
Hi, great support service, quick reaction.
Apps easy to use, nothing better and more simple and more complete.
Just installed their app and I am very impressed. It's much easier to understand than other SEO apps and I hope to get good results. Also, Amanda is very helpful.
Muy buena app funciona de excelente manera, ha mejorado bastante el SEO de mi sitio web recomendada
Great support from theyr team! I am giving a spean to the app so i ll get back on that. Good job guys thank you!
i absolutely loveee this app!! i love they send me daily emails if i have any broken links or any any links that have to be redirected, 404 errors, they even help with structured data, json-ld etc. customer service is great
Hi!
Thanks so much, happy that you liked our customer support. They have been working hard to make sure to take care of all of our customers, and I will pass on your kind feedback.
Further, thank you for choosing SEO Manager! We appreciate your business.
If you need anything in the future never hesitate to reach out to us at support@seomanager.com
Best,
Rhian Beutler
COO/Co-founder
Installed this application. It is convenient to use even the first time. I understood everything, even with very weak English. Support is fast. We will work together! Thanks. Igor.
thank you very much for your support
merci pour le soutien je recommande vivement votre app facile à parametrer et à mettre en marche
Customer support is fantastic! Easy to contact and to receive help quickly. I recommend this app for your SEO needs.
Hi there,
First, thank you for choosing SEO Manager, we appreciate your business!
Second, I am so happy that you love our support! We love them too, and are grateful to have such a solid team.
Third, thank you for recommending us for others SEO needs, it means the world to us that you are so happy with our app and our support.
Thank you so much!
Also, if you need anything moving forward please always feel free to reach out to us at support@seomanager.com
Best,
Rhian Beutler
COO/Co-founder
Amazing support & videos to help you understand SEO and almost instantly optimize your site for you! YES! Finally!
Hello,
Thank you for using SEO Manager and for your kind words! I am so happy to hear that you are loving our support and the videos.
We have more videos in production at the moment, so I hope you will like those as well!
If you need anything in the future please never hesitate to reach out to support@seomanager.com
All the best,
Rhian Beutler
COO/Co-founder
This app is simply useful and easy to use, It's all that a persone who just introduced in ecommerce needs.
Hello,
Thank you for using our app and for your kind words. We appreciate your business and are glad you find the app easy to use.
If you need anything moving forward please don't hesitate to email us at support@seomanager.com .
All the best,
Rhian Beutler
COO/Co-founder
