レビュー (1,749)
絞り込む
-
評価順
great and simple to use, lets see what it can do for my products
I uninstalled your app after trying it for 5 minutes and you have been charging me $20USD for 7 months now. I would like a refund of the unauthorised charges right away please. Even your invoice says UNINSTALLED APP but you con't to charge me.
Hi there,
I wanted to follow up with you publicly as you have stopped responding to our emails privately. You initially installed the app on February 28th, and emailed us on March 1st to make use of our free theme adjustment service. We did that on March 1st.
On August 22nd you both emailed us and left us a negative review stating that you had never used our app, which was responded to that same day by our support team. Becca, one of our customer success advocates, was able to secure you a refund from Shopify Billing on August 25th. We have tried contacting you again via email as well as by phone three times to convey this, and it shows that you read the email from our team on August 25th.
As you sent an email “demanding a refund” and you received said refund- is there anything else we can do to make you happy? We at venntov strive to make all of our customers happy, and want to ensure that we gave you a stellar customer experience.
Please email hello@venntov.com if there is anything else we can do to meet your needs.
Best regards,
Rhian Beutler
COO/Co-founder
Works well so far as i can see!
don't see much upside for this app unless you spend tons of money trying to get traffic through a magical app.
Awesome app! Support is so helpful and amazing! I highly recommend this app to anyone who is looking to improve their SEO! Looking forward to grow my shop with SEO manager! Thank you! :)
So far I am enjoying this app. It makes my job a lot easier. Will update once later once I have had more time with it.
Great App, very user friendly, and does the job just perfect
I like it so far, I hope to see results from the changes.
Awesome App, but even more awesome costumer service! A must have for any business that wants to make sure your SEO is top notch!
I like this app! Helps me navigate through each page as I correct the issues. Plus, when I need assistance, their team is so helpful and knowledgeable!