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Doesn't work. Nothing will load. Tried a fresh reinstall and even uninstalled another Fraud app incase of conflict and still nothing.
Hello,
Thank you for your review, and we apologize for any inconvenience you experienced. Our team attempted to reach out to you, but it seems the email address we have on file is not working.
Please get in touch with our support team at support@seon.io. We’re eager to assist you. It might be a browser-related issue, but we can arrange a call to investigate further. Rest assured, we will resolve the matter.
We look forward to hearing from you.
Best regards,
The SEON Team 👊
This app was only OK.
it did provide a lot of useful information on the order, but forget about relying on it for useful automated fraud protection is not possible. you still have to babysit it.
It maybe saved us 1-2 chargebacks a month, but it was wrong just as often as it was right
now they raised the price to $600month??
doesnt make sense to pay $600 to save maybe 1or 2 $45 chargeback a month
Thank you for the review!
We offer an enterprise-grade tool with unlimited flexibility and customization to enable merchants to tailor the setup to best fit their needs and every unique risk pattern. In some cases, stores don't need the level of service and possibilities SEON offers. Automation is key, we help huge fraud teams cut back on their manual review time, by enabling them to create an unlimited number of custom rules for any pattern, behavior detection, and automation they prefer.
If you need help with the customization we advise you to reach out to our support team and they'll be happy to assist you.
SEON Team 👊
Would not recommend. Fraudulent transactions still slip by this app. And they don't insure orders or provide any guarantees, so our business is still on the hook for fraudulent orders and chargebacks. As a result, we were still needing to manually review every transaction, defeating the whole point of needing the app. The app was costing us each month and we were still doing the work the app was meant to do for us.