Sesami: Appointment Booking

Great customer service and I like the principle of the app. I'd made a previous review saying "it is a little slow to load the 'select time' on the service page in question so customers have been adding the service to basket which causes extra admin to get them booked onto specific time slots but hopefully this will improve.". Aymane reached out upon reading my review to let me know they could fix this for my site and offered to implement it for me. Exceptional service!

I personally prefer calendly's design, but Sesami gets the job done with a proper integration. Sesami's back-end UX is fantastic, but its front-end is a bit boring, wouldn't cost them much to do a revamp for customer experience sake.

I was served by Leonardo and had excellent service. He listens and is available to answer all my questions. I am very satisfied and the application is easy to use.

good to use as a booking app but why cant i just use it for multiple purpose like appointment and membership?

We use this app with the advantage of income integration. It performs very well at the Medium Plan for us with the customer rescheduling/cancel feature with automatic refunds. What is missing though, is the ability to share the sesami calendar from a browser for reception to see daily. Currently you must have permissions to log in to the sesami control panel within shopify to do this. It would be very easy to create a shareable link to the sesami calendar if it resides on a server somewhere. There is also some disconnect when customers choose 'any available'. Sesami doesn't show all available times so those appointments are all going to one team member without fair distribution. We did google calendar integration with all team members and had them share to one bogus calendar we have logged in at the reception. So a few kinks to work out for full functionality at $49/mo, but this is really the absolute best solution out there right now. Time slots are attributed to team members so you can assign multiple team members to a single item. Most other apps attribute time slots to the item and only let one member control it.

Sesami was referred to me by a help agent on Shopify and have been using it for a few months now with no problem. Convenient for me and my customers.

This app is great and the customer service is very helpful! It seems as though this is new and still has a few bugs to work out as well as new features to add in the future but it's a great solution for small businesses on a budget!

Absolutely fantastic support, we encountered an issue on our end when setting everything up and the tech team at Sesami created a video tutorial to walk us through our specialized requirements.

The app works perfectly for us and love the interface. One piece of advise from the consumer end would be to change the advertising video as this nearly turned us off of the product.

We use it to book appointments but there is no card hold option (for no shows) and the code has some weird bugs.

Used it for several days, and everything is great, recommend. Used it for several days, and everything is great, recommend.