Recenze (94)

Celkové hodnocení
3,8
Počty podle úrovně hodnocení
  • 48 % hodnocení s 5 hvězdami
  • 22 % hodnocení s 4 hvězdami
  • 6 % hodnocení s 3 hvězdami
  • 4 % hodnocení s 2 hvězdami
  • 19 % hodnocení s 1 hvězdami
16. září 2024

So far so good. Payments are right on time and also sezzel checks for fraud orders as well. Keep this up.

Atlas Computers & Electronics
Kanada
Doba používání aplikace: Více než rokem
Vývojář Sezzle odpověděl 18. září 2024

We are glad to hear about your great experience with Sezzle and we are happy to assist you in fraud detection on orders as well!

31. srpen 2024

I chose Sezzle as a buy now, pay later option for my customers due to the price range of my products. I have received purchases of $600 or more and the fees dig so deeply into my profit that it makes no sense to have this as an option because after being charged almost $100 in fees my profits are going to Sezzle. Also, having to pay an additional $15 fee if I haven't received a purchase is just not fair. After Pay is much better. When I receive an order from a customer that chooses Sezzle as an option I automatically cringe due to the high fees. I will be removing Sezzle as an option. I will say, I have been hanging on due to the fact that all of my marketing materials promotes Sezzle as an option but it truly isn't working for me or the future health of my business.

Pure Virgin Luxury Hair Co
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Sezzle odpověděl 4. září 2024

Thank you for taking the time to leave a review; we are sorry to hear that your experience has not been great yet. Please feel free to contact us at accounts@sezzle.com. We would love to discuss how we can better assist your business!

20. srpen 2024

Sezzle's fee's are standard however they added a monthly fee if you do not meet the monthly threshold. After using the app for a period of time it was not used enough by my customers to benefit keeping it with the monthly fee in place, therefore I had not choice but to remove the payment option.

The Sezzle team reached out to me about closing my account and I explained that while I do think it's important to offer a payment plan option the fee's plus the monthly fee are simply too much for my small business to incur. Sezzle understood and offered to waive the monthly fee going forward if I decided to keep the app and also provided a link to help further help with conversion. In my opinion I think Sezzle should remove the monthly fee period. As you can see from many of the reviews it just is too much for most small businesses to lose.

The only reason I am not giving 5 stars is because the fees are still high in my opinion, especially because I also need currency conversion and get hit twice. Fees aside I am happy with the customer service they provided.

Lilly & Frank
Kanada
Doba používání aplikace: 2 měsíci
Vývojář Sezzle odpověděl 4. září 2024

Thank you for leaving a good review! We are glad that you reached out to us earlier and that we were able to adjust your fee rate based on your history with us!

23. červenec 2024

I think you should not be charged if services not being used.

All Printed Up
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Sezzle odpověděl 30. červenec 2024

Thank you for taking the time to leave a review. We would love to connect with you via email at accounts@sezzle.com if you would like to discuss Sezzle's fees!

19. srpen 2024

User friendly!

SewMaddieCo
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Sezzle odpověděl 21. srpen 2024

We appreciate the great review!

14. květen 2024

It would be absolutely perfect if they didn't charge you $15 every single month even if nobody has used the service. Pretty tough on small business owners or those just getting started.

BW Beauty
Kanada
Doba používání aplikace: 3 měsíci
Vývojář Sezzle odpověděl 21. květen 2024

Thank you for taking the time to leave a review!

30. duben 2024

Not a great experience for Merchants. Charging a $15 fee if customers aren't using the option and then having the audacity to announce a $14.99/month option to get same day payouts (which should be standard) is such a joke. I hope they go bankrupt and out of business.

The Fempreneur Agency
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Sezzle odpověděl 7. květen 2024

Thank you for leaving us a review. Please feel free to contact our team at accounts@sezzle.com if you have additional comments or concerns about fees. Our team would love to assist or clarify further!

15. duben 2024

I've been using Sezzle for about a year and have been getting consistent sales from them. I find it easy to use and have no complaints.

InspirationIncluded
Kanada
Doba používání aplikace: Asi rokem
Vývojář Sezzle odpověděl 16. duben 2024

We are happy to hear that you and your customers are loving Sezzle!

6. duben 2024

I highly recommend Sezzle! Great customer service, Fast Payouts, and high interest yield!!

Simple Tymes
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Sezzle odpověděl 10. duben 2024

Thank you for your great review and your recommendation!

31. březen 2024

COMPLETE waste of money! I'm charged $15 per month regardless to if the service is used by customers or not.
The service is definitely NOT worth $15 per month. It doesn't even work most of the time. Customer service is also horrible! They don't even seem to troubleshoot the issues. I've missed many orders because of the service not working and, still no resolution

Disegni Fenice
Kanada
Doba používání aplikace: Více než rokem
Vývojář Sezzle odpověděl 10. duben 2024

We're sorry to hear that you have not had a good experience so far. Our team would love to troubleshoot your issues and address your concerns! Please feel free to contact us at accounts@sezzle.com. We look forward to assisting you further soon!