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Like others here, the app is stuck in syncing mode. Reached out to support multiple times (tried over a few days) but my polite messages for help have been ignored and not responded to. Good app if it is working, but the support when it stops working is non-existent.
App is extremely disappointing. I've experienced constant issues with syncing data, and the customer support response time is unacceptably long. I would not recommend it.
Seems like a really useful app, but once we installed and set it up, it didn't work and kept hitting an error. Support takes time to get a response, and so far we've been unable to use this app..
The sheet messed up my data base where are you guys it's been 5 days I m waiting for response on top Shopify is waiting from last 2 days no response the app is just uploading changes that aren't correct not even as per the sheet I had to password my shop all orders mixing up with a difrent SKu and prices less for more more for less along quantity ur app is making me leave Shopify at least sort me out my data back to day one will u respond after the trail ends so u can charge ? Take money but please help me sort my data out no response is making me loose business and the whole database I am not pro so agree to pay hefty monthly charges to make it easy for me but here I m with a closed down shop reviewing after a week of mess up and 2 days Shopify team waiting due to 1-3day respond clock that's a very hefty bad experience I am left with no choice