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I was helped by Ashley today for my dropshipping product as it was my first time with Shewin. She helped me navigate and was quick and professional.
I look forward to our continued working partnership.
The system was easy.
Thanks for your help Ashley.
Dear SwedestFinds,
Thank you for your email. We are delighted to hear about your positive experience with Ashley as she assisted you with your dropshipping product. We are glad that she was able to provide you with quick and professional support as you navigated our system for the first time.
We value your partnership and look forward to continuing to work together. If you have any further questions or need assistance in the future, please feel free to reach out. We are here to help and ensure a smooth experience for you.
Thank you for choosing Shewin, and we will make sure to pass along your kind words to Ashley.
Best regards,
Shewin
Absolutely Love working with Jennifer! Jennifer is so helpful, and watches my orders, and offers help with all components of the Shewin app, and import over to shopify. Very helpful, and informative. Jennifer responds quickly to any question that I send her way. Best experience by far with any dropshipper!
Dear Vogue To Vintage Boutique,
We hope this message finds you well. We would like to express our heartfelt gratitude for taking the time to share your positive experience working with Jennifer from our team. Your feedback truly means a lot to us.
Jennifer is indeed a valuable member of our customer service team, and we are thrilled to hear that she has provided you with exceptional support and assistance. We are delighted that she was able to help you with all aspects of the Shewin app and the transition over to Shopify. Your kind words about Jennifer's quick responses and helpfulness are truly appreciated.
At Shewin, we strive to provide the best possible service to our customers, and feedback like yours motivates us to continue delivering top-notch support and assistance. We are thrilled to hear that your experience with us has been the best so far with any dropshipper.
If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We are here to help you every step of the way.
Thank you once again for choosing Shewin. We value your business and look forward to serving you again in the future.
Warm regards,
Shewin
Shewin has provided solid service and supply with a number of items. Mia has worked closely with us to ensure we get good service and responds to any questions. Thank you
Dear Working Bull,
Thank you for taking the time to provide feedback on your experience with Shewin. We greatly appreciate your kind words and are thrilled to hear that you have had a positive experience with our service and product supply.
We take great pride in delivering solid service and ensuring that our customers receive the best possible experience. It's wonderful to know that Mia, our dedicated team member, has been working closely with you to ensure that you receive excellent service and promptly addresses any questions or concerns you may have had. We will make sure to pass along your appreciation to Mia for her outstanding support.
Your satisfaction is our top priority, and we are committed to continuously improving our services to meet and exceed your expectations. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We are here to help.
Once again, thank you for your kind words and for choosing Shewin. We look forward to serving you again in the future.
Best regards,
Shewin
Jennifer was amazing in helping me resolve an order issue! Great customer service
Dear MB & Co.,
Thank you for your email. We appreciate your feedback and are glad to hear that Jennifer provided you with amazing assistance in resolving your order issue.
At Shewin, we strive to deliver excellent customer service, and it's always rewarding to know that our efforts have made a positive impact. We will make sure to pass along your kind words to Jennifer and recognize her for her outstanding support.
If you have any further questions or need additional assistance, please don't hesitate to reach out. We are here to help and ensure your satisfaction.
Best regards,
Shewin
I'm not happy with customer service. I've been trying for 5 days to reach out to someone. I've gotten 1 response and now no ones responding. If this is how I can expect issues to be handled, I'll have to pass on this company all together. Pricing is high and customer service is atleast for me, non existent. I'll be removing their products from our store and going with a different supplier. I could only imagine the issues I'd have with a return.
Dear Milanni Fashion,
I hope this email finds you well. I am writing to sincerely apologize for the lack of satisfactory customer service you have experienced with our company. I understand your frustration and disappointment, and I would like to assure you that we take your feedback seriously.
There may have been some kind of problem that prevented us from noticing your message. Whether it's a functional issue or an oversight by our customer service, we will take the issue seriously to avoid it happening again.
We have asked our dedicated customer service Ashley to contact you again to properly handle the usage issues you mentioned. In order to contact you as soon as possible and solve your problem, you can also contact her via email ashley@shewin.com, or Whatsapp: +8617359308731.
Once again, We apologize for the inconvenience and frustration caused. Your feedback is invaluable to us, and we are dedicated to making the necessary improvements to enhance your experience with our company. I assure you that we will take immediate action to address the issues you have raised.
Thank you for bringing these matters to our attention. I look forward to hearing from you soon so that we can resolve your concerns and restore your faith in our company.
Best regards,
Shewin
Have some issues with delivery, I have Zendrop and Shewin as a dropshipping supplier. For Zendrop shipping there is no issues, all it's auto configured, but if I want to buy from my shopify page an item from shewin, I have error that Shipping not available. Didn't figure out why
Dear MDMX,
Thank you for reaching out regarding the delivery issues you are experiencing with Shewin.
To address this issue effectively, we may need more details. We have asked our dedicated customer service Ashley to contact you again to properly handle the usage issues you mentioned. In order to contact you as soon as possible and solve your problem, you can also contact her via email ashley@shewin.com, or Whatsapp: +8617359308731.
We appreciate your patience and understanding as we work to resolve this issue promptly. If you have any additional details or observations that could assist in troubleshooting, please feel free to share them with us.
Thank you for bringing this to our attention, and we look forward to ensuring a seamless shopping experience for you.
Best regards,
Shewin
Very unhappy with customer service. I've had order pending since Thursday and been trying to get help with it but no one seems to want to help and I have been calm but all I get is don't be angry all the time I have customer waiting and I been left days with no progress to this issue so I do not recommend these at all the app from shopfiy store it doesn't seem to work the request goes though orders but shows nothing on the app and it seems to be to much effort for anyone to help.
I do not recommend
Dear Purplicous Boutique,
I am writing to express my sincere apologies for the unsatisfactory customer service experience you have encountered with our company.
For some reason, Jennifer, the customer service staff who contacted you before, is on vacation, which may have resulted in a delayed response. Regardless of the reason, we would like to apologize for your long wait. We take this issue seriously and have escalated our handling of the issue.
We have asked our dedicated customer service Ashley to contact you again to properly handle the usage issues you mentioned. In order to contact you as soon as possible and solve your problem, you can also contact her via email ashley@shewin.com, or Whatsapp: +8617359308731.
Once again, I apologize for the inconvenience and frustration caused. Your feedback is invaluable to us, and we are dedicated to making the necessary improvements to enhance your experience with our company. I assure you that we will take immediate action to address the issues you have raised.
Thank you for bringing these matters to our attention. I look forward to hearing from you soon so that we can resolve your concerns and restore your faith in our company.
Best regards,
Shewin
This is a real scam. They are not real dropshipping suppliers. You can find all their products on Temu or Shein much cheaper than the prices they offer you as a professional dropshipper. You're supposed to benefit from B2B prices as a professional. But you don't. Waste of time and certainly money.
Dear Ma boutique,
We apologize that Shewin did not provide you with a perfect experience. We also appreciate your valuable feedback.
For dropshipping customers, we offer wholesale prices as well. This is the advantage we provide for dropshipping customers, even if it may be just a single dropship item.
Our core strength lies in offering low prices and high-quality products, which has satisfied many wholesalers and dropshipping customers. While other platforms may offer similar items, they certainly do not match our quality. As we are a manufacturer ourselves, the products we send out undergo multiple quality checks.
Many customers have earned profits through dropshipping with Shewin. You can contact our customer service to purchase some samples for firsthand experience.
If you have any further questions, feel free to reach out to our customer service team, and we will promptly assist you.
Best regards，
Shewin
I am very satisfied with SHEWIN, so far in all respects. Kind regards KIESMATIC
Dear KIESMATIC,
Thank you very much for your high praise and satisfaction with SHEWIN in all aspects. We are delighted to hear that you are pleased with our performance.
We are committed to providing excellent service and high-quality products to our customers, and your satisfaction is our greatest motivation and reward. We will continue to strive to meet your expectations and enhance our business capabilities.
If you have any further needs or questions, please feel free to contact us. We are dedicated to providing you with assistance and support.
Best regards,
The SHEWIN Team
I have had no issues with the APP, Jennifer takes great care of me. My customers love having the drop ship option that way there is more items to choose from and I don't have to pick only certain items to have in store. I wish so many items didn't sell out as soon as I add them to the website but that just goes to show how many of the items are loved.