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cool so far
Thanks for the feedback! We're glad to hear things are going well for you so far. If you have any questions or need assistance as you continue, feel free to reach out.
Keep shining and happy selling!
I found the process in adding my own designs easy to follow and quick. There was a good range of high quality products.
Thank you for the positive review! It's great to hear that, We're grateful for your presence in our community and look forward to celebrating your future successes!
I made three products out of the same item, and all of them are shown as ready for ordering except one. They are literally all the same thing with one word changed lol
We appreciate you bringing this to our attention! Our Support team can help! Please reach out to our live chat at help.shineon.com. Thank you for your patience!
I don't know why it is asking me to give a review when I haven't used it yet, but I think its worth it!? I dunno..
Thank you for sharing your thoughts! We look forward to hearing your feedback once you've had a chance to use the app. Please feel free to reach out if you have any questions or need assistance.
Just uploaded my first product and there is nowhere for the buyer to upload the photo in the store. It's a little confusing but the product seems wonderful
Thank you for sharing your feedback with us! This is not the experience we want for our Merchants, our Support team can help! Please reach out to our live chat at help.shineon.com. Thanks again and keep up the great work!
I am having a hard time seeing my product in my Shopify store. I don't know where to look. Nothing is in the help section or maybe I'm just lost!
I like the vendor it's just not too intuitive to follow the downloading and integrating into my store. Maybe there's a quicker way but right now, ... none!
Thank you for sharing your feedback with us, we're truly sorry to hear about your experience. If you encounter any future issues, please don't hesitate to reach out to our support at help.shineon.com as soon as you have a problem. We hope this helps, and if you have the time, we would greatly appreciate a revised review.
I have yet to use shineon. So when i use it I would update my feedback.
That sounds great! We look forward to hearing your feedback once you've had a chance to use the app. Please feel free to reach out if you have any questions or need assistance.
It's a little hard to navigate
We appreciate your feedback! If you have any specific areas or features that you find challenging to navigate, please let us know, our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you! If this fixes the issue, please consider revising your review. Thank you!
Not able to solve a problem between customers order and fulfillment request
Thank you for sharing your feedback with us! We're sorry to hear that,
If you need immediate assistance or have further details to share, Our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you!
Im still trying to figure it out.
Thanks for sharing. If you need any help or have questions, feel free to reach out to our support team. We're here to assist you!