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I have been selling now with ShineOn for a few years. They are the ONLY POD I use for my store. They are amazing in every way.... support, training, products... I just love them! :)
The Shineon app is very easy to use and can interface easily to the Shopify store. I like how you can manage your store directly from the Shinon app. Makes things a bit more streamlined. I also like how the website can give you an idea of what your final product will look like before publishing.
Due to the alarming development, it is currently only enough for 1 star. I would like to give it more, but I don't see the reason for it at the moment and I don't see ShineOn being willing to change these things.
Product prices: The product prices were increased massively within a very short time without reason and without announcement! The costs of some products are already so high that it makes little sense to sell them.
Subscription: The newly introduced subscription is completely overpriced (835$/year) and reflects the current greed for profit. With the subscription you can buy back the "old product prices" for expensive money - it doesn't have much more to offer (in my opinion).
Too many upsells from ShineOn: ShineOn constantly wants to sell you something, even though you are actually the seller. Whether it's the subscription or new courses, there's always something. All for your own good, of course :)
No more sales unit bonus: There used to be better product prices (pricing tiers) for a certain number of units sold - these have been completely abolished without notice.
ShineOn Cash: Dubious internal cash system that nobody needs. If you take your customers to a ShineOn partner store and they shop there, you receive "digital" ShineOn Cash. Completely pointless and unnecessary.
ShineOn Support: Partly incompetent and only trained for theory. Nobody knows or comes from practice and knows how the real processes work. As a rule, you get standard phrases and nothing tangible.
There are also individual products that are popular and well received by customers - but I expect that too and would not emphasize it as something special. Without these products, ShineOn would probably not exist. So there are also good things, but unfortunately the development has been more negative.
Of course there are also a handful of people who are very successful with ShineOn, but the majority are more likely to fail or end up making no profit because they spend too much money not only on the store + marketing but also on everything to do with ShineOn.
I would like to see your all products, but it shows me 10 max. I sell more upscale than your jewelry, and it is not a great mix with yours. Do you have any 925 Sterling Silver Jewelry?
Thank you for your feedback! We're constantly expanding our product range, and we appreciate your interest in seeing more options, we currently offer a selection and are always open to adding new items based on customer demand. Our Live Chat support is available to assist you during weekdays from 6 am to 6 pm EST, and our email support responds within 12 hours. Please feel free to reach out if you have any specific requests or need further assistance. We're here to help!
I cannot even express just how fabulous Shine on is. I have never seen such support and FREE trainings. Absolutely love the Digital Toast with Michael, who is so funny, but very knowledgeable and shares so many tips and tricks to help everyone. He can be addictive!! If you are new to POD, I highly recommend starting here. They are so helpful to us beginners. Also, when you compare all of the POD companies, the profit margin is so much better and most importantly is the quality of the products. If you sell low quality products, your clients will not return and if you have no clients you have no business! Give it a try, you will not be disappointed!
Thank you for the valuable feedback! We're overjoyed to hear that. Your contributions are highly valued in our Print-on-Demand community, and we can't wait to see you achieve great things!
I've only just discovered ShineOn.
My experience with their support is more than great because ShineOn helped me understand many things about e-commerce. Plus ShineOn is full of huge resources making it easier to understand and create products, it's great. Despite the difficulties encountered, the assistance I received gives me the strength not to give up. I will say that this is the best POD platform considering the different POD websites I have used.
I highly recommend this app for its user-friendly interface and exceptional customer service, which is among the best I've ever experienced.
Thank you so much for the glowing recommendation! Your satisfaction is our top priority, and we're here to provide exceptional support whenever you need it. Thanks again for the kind words and recommendation!
App was easy to use and the support was great
Thank you for your wonderful review! We're here to support you every step of the way. Keep up the great work and let us know if there's anything we can do to help!
ShineOn's fulfilment service is fantastic, but the stand out feature they provide for our business is the live chat! The availability to reach out and sort any issues in real time puts them above the rest.
the app is very useful. the problem lies in that it is not very self explanatory. i would like to see more through tutorials other than that i appreciate all you folks do. thank you
Thank you for taking the time to leave a review! If you need assistance, please don't hesitate to contact our Support team through live chat at help.shineon.com. Keep up the great work and let us know if there's anything we can do to help!