ShineOn: Print On Demand , Počet recenzí: 1 351
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overall good app, but it is really difficult to know for sure waht product are made in Europ, if Europ is your market, brace your self to know what product are avalaible there :/
Not able to solve a problem between customers order and fulfillment request
Thank you for sharing your feedback with us! We're sorry to hear that,
If you need immediate assistance or have further details to share, Our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you!
I have yet to use shineon. So when i use it I would update my feedback.
That sounds great! We look forward to hearing your feedback once you've had a chance to use the app. Please feel free to reach out if you have any questions or need assistance.
So far, I have yet to be impressed with this service. I initially signed up for the "Starter" subscription with a free 7-day trial but canceled it due to persistent issues I encountered while uploading artwork for a plaque. The platform's interface could be more user-friendly, making the uploading process cumbersome and frustrating. Furthermore, customer support needs to be more helpful in addressing my concerns. Given these challenges, I find it difficult to justify paying for a consistently unreliable service that fails to meet my expectations. I will consider subscribing again once these fundamental issues are resolved. Until then, I cannot recommend this service to others or see myself investing money in it.
Thank you for letting us know your thoughts. We're sorry to hear about your experience. Our Live Chat team typically responds in less than a minute, available Monday to Friday from 6 am to 6 pm EST. If you reach out via email, we aim to reply within 12 hours. We're here to support you!
I am having a hard time seeing my product in my Shopify store. I don't know where to look. Nothing is in the help section or maybe I'm just lost!
I like the vendor it's just not too intuitive to follow the downloading and integrating into my store. Maybe there's a quicker way but right now, ... none!
Thank you for sharing your feedback with us, we're truly sorry to hear about your experience. If you encounter any future issues, please don't hesitate to reach out to our support at help.shineon.com as soon as you have a problem. We hope this helps, and if you have the time, we would greatly appreciate a revised review.
I found the process in adding my own designs easy to follow and quick. There was a good range of high quality products.
Thank you for the positive review! It's great to hear that, We're grateful for your presence in our community and look forward to celebrating your future successes!
It's a little hard to navigate
We appreciate your feedback! If you have any specific areas or features that you find challenging to navigate, please let us know, our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you! If this fixes the issue, please consider revising your review. Thank you!
easy but havent sold anything yet on here day in and out trying new trends and still no sell
Lots of the new updates really messed up my store settings somehow and the menu on left to check orders and products is difficult to maneuver, it's a bit too small.
I will recommend this to others, but the little challenge I have right now is that my customers cannot print in their names on the CUSTOMIZED NECKLACE. I am not sure why, but it will be nice if you guys can fix it ASAP.