ShipBob Fulfillment

My orders are totally automatic. Everytime I get a new order on my Shopify website the order is automatically fulfilled. Customer service on ShipBob is solid too. I don't have to wade through the endless amounts of complex, confusing steps and flaky cryptic customer service like with Amazon! I'm so relieved I don't have to have store my products and ship them out manually. Plus, when I do get an order from a customer on Amazon FBM (fulfillment by merchant) I have ShipBob do the fulfillment as well. Your customer, most likely, wont receive your product as quickly as Amazon, but it's really nice having my products with ShipBob where I can easily access it and be able to have a ShipBob rep help with all things fulfillment.

We've been using ShipBob as our USA 3PL for around 8 months and they've been awesome. Looking to expand into Canada using their services as well. Our customer success manager, Chetan has been invaluable. The app itself is very intuitive and if there is ever an issue, it's easy to get in touch with support to sort things out for you.

Scaling your business with a solid fulfillment partner can be a much easier task. ShipBob has reliable customer support and a willingness to solve issues and complex matters; it can be a bumpy ride initially, but the earlier you start the cooperation, the easier it will be when you scale. The easiness of managing shipments beyond your domestic market is also a big plus, and ShipBob covers most of the e-commerce needs. The integration with various services is also a plus. Overall, highly recommended.

Great communication & problem solving. The Shipbob team is always just an email away ready to help & assist!

It worked great! We only had one issue with a glitch. It was able to be resolved. Sometimes upsells were not shown on shipbob orders.

Simple integration between ShipBob and Shopify, with solid online resources to help when in question. Great customer service at both ShipBob and Shopify to help iron out issues.

Onboarding for SB was sleek and clean, no issues and our Implementation Specialist Lacey was super fast to respond to any questions or concerns we had - this made a big difference for us as we were new to the experience!

Thanks for you help and attention.

Easy to use and integrates very well with Shopify.Very happy with it.

ShipBob has very responsive and helpful support for all our needs.

I'm very happy with the Service ShipBob is providing. Very fast shipping times for a good price! The support is also great.

LOVE ShipBob. We work on the ShipBob dashboard daily, and wouldn't change a thing. Everything from fulfillment to delivery is a breeze!