ShipBob Fulfillment , 229 recensies

Algemene beoordeling
4,2
Cijfers per recensieniveau
  • 76% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 12% recensies zijn 1 sterren
16 juni 2023

Seriously the worst fulfillment company on the planet! At first, they attract you with low shipping fees and suddenly they increase the shipping fees! At first items were charged based on actual weight, the shipping fee is 7$. now they are charged on dimensional weight! An magic wand shipping costs like $70!!!! How ridiculous is that!!! Their US shipping fee is a lot higher than direct ship from China. 17USD for 300G , I do not know how many business can be profitable on this. Shame!

Lumitero
Singapore
Meer dan een jaar gebruiken de app
12 maart 2021

This is a lot more than an app! Automates your whole fulfillment. Everyone at the company is super friendly, their software it's easy to use and their prices are great. I really recommend them. They also just raised a bunch of money so things should get even better!

WomanOcean
Verenigde Staten
Meer dan een jaar gebruiken de app
13 mei 2021

I must say that I had my doubts, but I was pleasantly surprised to see how efficient this integration is! No problem to report so far, I am very satisfied.

TheAmazingBlanket
Canada
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Bewerkt 6 juli 2021

My orders are totally automatic. Everytime I get a new order on my Shopify website the order is automatically fulfilled. Customer service on ShipBob is solid too. I don't have to wade through the endless amounts of complex, confusing steps and flaky cryptic customer service like with Amazon! I'm so relieved I don't have to have store my products and ship them out manually. Plus, when I do get an order from a customer on Amazon FBM (fulfillment by merchant) I have ShipBob do the fulfillment as well. Your customer, most likely, wont receive your product as quickly as Amazon, but it's really nice having my products with ShipBob where I can easily access it and be able to have a ShipBob rep help with all things fulfillment.

Ungloo Store
Verenigde Staten
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ShipBob heeft geantwoord 23 juli 2021

Hey Ungloo team - thanks so much for the kind words! And if you DO want items delivered as fast as Amazon, we can probably help by distributing your inventory across 3-4 FCs. You'll get basically ground-rate pricing for 2-day shipping if you do. Let us know at support@shipbob.com.

25 september 2023

We have worked with various 3PLs but have had the best experience with Shipbob. We love working with our account manager Samantha Diapolo, we always receive excellent communication especially during an emergency situation.
I give this 4 stars because we are still working through some tech issues but will be happy to update once this is all resolved.

Ancestral Supplements
Verenigde Staten
6 maanden gebruiken de app
2 februari 2022

We've been using ShipBob as our USA 3PL for around 8 months and they've been awesome. Looking to expand into Canada using their services as well. Our customer success manager, Chetan has been invaluable. The app itself is very intuitive and if there is ever an issue, it's easy to get in touch with support to sort things out for you.

Shakti Mat USA
Verenigde Staten
Meer dan een jaar gebruiken de app
18 december 2022

Scaling your business with a solid fulfillment partner can be a much easier task. ShipBob has reliable customer support and a willingness to solve issues and complex matters; it can be a bumpy ride initially, but the earlier you start the cooperation, the easier it will be when you scale. The easiness of managing shipments beyond your domestic market is also a big plus, and ShipBob covers most of the e-commerce needs. The integration with various services is also a plus. Overall, highly recommended.

Calidad Tools
Verenigde Staten
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ShipBob heeft geantwoord 21 december 2022

Love this! Global shipping is a huge priority for us, and I'm glad you're taking advantage. Happy to be Calidad's partner in delivering fulfillment of the highest calidad :)

Kevin
VP - Partnerships

20 juli 2023

More than happy to take your money and leave you waiting for months without solutions. It takes 2 weeks for them to get anything done and even then its often wrong.

Thirsty Goose
Verenigde Staten
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30 december 2022

Great communication & problem solving. The Shipbob team is always just an email away ready to help & assist!

Nuudii System
Verenigde Staten
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10 februari 2022

It worked great! We only had one issue with a glitch. It was able to be resolved. Sometimes upsells were not shown on shipbob orders.

American Doormats Ltd
Verenigde Staten
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