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Exactly what I've needed at this stage of my business.
Our transition from Shopify to ShipBob Fulfillment has been nothing short of wonderful. The transition team, with Sarthak S. helping us as our designated Implementation Specialist, has been very professional, responsive, and helpful in answering our questions and providing solutions to issues that arose as we transitioned into using ShipBob. We truly appreciate all the help and guidance that we ...
Shipbob is a great turn key solution when it comes to 3PL services. There is a reason they're rated as one of the best options in the country. Depending upon what you're managing there could be possible glitches here and there but their customer service is quick and attentive in solving any issues quickly. They're continuously adding new services to help with efficiency.
The ShipBob team has been wonderful to work with. They are hands-on and fast to respond, resulting in a smooth integration! Our rep, Samantha R. has given us the gold standard of customer service. She has repeatedly helped us with challenging orders & ensured the best customer care for our clients. I highly recommend!
Love to hear this! Samantha is one of our favorite Implementation Engineers, glad you loved her too! Best of luck growing your business and we are happy to be your partner in ...
Shipbob has been a great partner since we joined them a year ago. They literally saved us from a disastrous situation with a different 3PL group (I won't name names, but "RH" should give you a hint). Their support is great and quick to respond. The rates are fair. I particularly enjoy the "all-in" pricing model. And their growing network of warehouse locations, especially internationally, is ...
HI Akila team! thank you SO much for the kind words, we love partnering with you too :) I'll speak with your MSM Anuja about the Shopify multilocation issue. My understanding ...
Highly recommend ShipBob for B2C orders. They make the process much easier, transparent, and with analytics! Their team is also passionate about making sure you get all the support you need via email, phone, and scheduled meetings. They're quickly expanding internationally too, so there's a lot of opportunity to grow with them. They're still building up their B2B services. If your products are ...
Hi Ferris Wheel Press team -- I'm sorry to hear our B2B/wholesale process didn't work for you. I'm going to ping your Merchant Success specialist to see if there are any ...
Shipbob does all our fulfillment for Shopify, Amazon, and Walmart stores, and they do a great job across all four warehouses we are using at Shopbob. Their customer service is pretty amazing too. One thing they can work on is the shipping rates - which I think can be more competitive.
After several years we are ending our relationship with Shipbob. They have overcharged us multiple times to the tune of thousands of dollars. Most recently, we submitted a work order to remove our few remaining items so we could close out our account. After paying for that work order, they "found" two cases of our most popular product of which we'd been sold out of for months. We relisted the ...
Nick + Team, I'm really sorry to hear this and thank you for this feedback. As you probably know, I recently connected with our customer support team to ensure you got a ...
This app is really very good in as much as they have chosen to scan and crosslink. Some missing information would be very helpful in feeding back from this API actual cost of shipping, the weight of the shipment (actual vs dim), actual inventory.
Thanks so much for the feedback! Your Merchant Success Manager, Kaleigh, will be reaching out directly about your thoughts on how to improve the amount of data flowing ...
The app should pass through the fulfillment costs from the ShipBob dashboard. I should NOT have to download an additional app, that doesn't even work BTW, and then also pay an additional $20 to Shopify so that I can pass through the rates from you to the store. More importantly, it's better to tell customers about these issues during the sales cycle so they're not hearing about them on the go ...