Recensies (257)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 77% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 12% recensies zijn 1 sterren
4 maart 2021

Using ShipBob for almost two years now. Seamless Shopify integration. Orders go directly to the ShipBob dashboard and are marked 'fulfilled' in Shopify once they're ready. We will keep working with ShipBob. They keep improving to continuously get even better. Really recommend using ShipBob.

Jimmy Joy USA
Nederland
Meer dan 2 jaar gebruiken de app
15 maart 2021

We've been working with Shipbob since 2018 and there are several reasons why Shipbob has been the perfect partner. First of all, speed to scale with us, pick-pack and ship with a business growing 1200% in a couple of weeks. Second of all, the locations across the US. We sells flammable goods that need to be shipped via ground, so Shipbob has been a great ally as they have 3pls all over the US facilitating 2-3 day delivery time for any customer in the US. Specially when weather challenges happen, being able to have different 3pls to ship from, allows you to ensure you seamless supply chain.
Also their advanced software help us to quickly understand shipping costs and how to improve shipping times and costs by being closer to where your customer.

Touchland
Verenigde Staten
Meer dan 2 jaar gebruiken de app
ShipBob heeft geantwoord 19 maart 2021

Thanks Touchland team - your success has been a pleasure for us to witness. Keep selling awesome products and we'll keep fulfilling them!

4 juni 2021

Ship on was exactly what our business needed. We needed a reliable company that would handle everything for us. Once an order is placed, they pick, package and ship it our for us. It’s truly a one stop shop. The platform is pretty simple for beginners which was a plus for us. If we are ever unsure or have questions the chat button and FAQ resources are there. No matter how big our business grows we plan on continuing with their services simply because it takes the headache away and they get the job done!

Waisted
Verenigde Staten
Meer dan 2 jaar gebruiken de app
20 december 2022

Shipbob has made my fulfillment so much easier and efficient. My account manager, Neel B is incredible. He is always available, makes time to meet with me, and proactively shares methods for me to use to be more effective, efficient, and serve customers at a lower cost. I honestly view Neel as a member of my team and would feel lost without him. I appreciate this the most about Shipbob!

Kaizen Food Company
Verenigde Staten
Meer dan 2 jaar gebruiken de app
ShipBob heeft geantwoord 21 december 2022

Wow, this is a tremendous testament to Neel - we love him too, so glad to hear you agree. Cheers!

Kevin
VP - Partnerships

26 september 2023

We worked with SB for more than a Year. Must say it wasn't a smooth process on either side of the equation, however we were able to make it work and now it look one of the best choice we did for our business.
Great work behind the scene from our Costumer Representative Chetan, able to connect us and have a quick turnaround when issue came up. Definitely recommended as Fulfilment option

Paper Shoot Camera
Verenigde Staten
Meer dan 2 jaar gebruiken de app
1 juni 2021

Works well. Haven't had any problems linking our Shopify store. I'm happy that they introduced an optional delay so we can run a one click upsell app.

Balance ONE
Verenigde Staten
Meer dan 2 jaar gebruiken de app
12 juli 2021

Ship Bob does a good job for us. The interface is pretty easy to use and they ship on time. I would recommend them

Vent Genius
Verenigde Staten
Meer dan 2 jaar gebruiken de app
1 februari 2022

Shipbob is an incredible 3PL. They have helped us in many ways with scaling our business. They provide great insights, communication, and always hit their SLA's. I would recommend them to anyone looking to take their business to the next level.

MANSSION
Verenigde Staten
Meer dan 2 jaar gebruiken de app
27 april 2021

After several years we are ending our relationship with Shipbob. They have overcharged us multiple times to the tune of thousands of dollars. Most recently, we submitted a work order to remove our few remaining items so we could close out our account. After paying for that work order, they "found" two cases of our most popular product of which we'd been sold out of for months. We relisted the item on our website and sold all but two units just in case there were any lost/damaged orders. We then submitted a disposal request for the warehouse to dispose of the two remaining 3.4 fl oz tubes of moisturizer so we could close our account. This should only cost a few dollars. Instead, Shipbob charged us $500 to dispose of two skincare products that fit in the palm of your hand. We raised the issue with Shipbob and weeks later we are still awaiting the refund...

stubble + 'stache
Verenigde Staten
Meer dan 2 jaar gebruiken de app
ShipBob heeft geantwoord 1 juni 2021

Nick + Team, I'm really sorry to hear this and thank you for this feedback. As you probably know, I recently connected with our customer support team to ensure you got a refund for any mistaken charges on your removal order.

2 februari 2022

ShipBob's software is great. App setup is simple and easy. Very intuitive and functional. We've been using it for years and have seen how their product team continues to improve it month after month.

ZBiotics
Verenigde Staten
Meer dan 2 jaar gebruiken de app