ShipBob Fulfillment

ShipBob is easy to set up, orders are fulfilled promptly and by the most economical shipping carrier.

Leveraging their network of warehouses throughout the USA was straightforward and led to significant cost savings for us and reduced shipping times for our customers.

Their customer support is also excellent and there is always someone available to talk to if you have an issue.

Overall, ShipBob is an great option for small businesses looking to save on their shipping costs while reducing shipping transit times.

Just awful. I have been using a mom and pop company to fulfill my goods for years with no issues, but their software is really dated. So I tried Shipbob to compare the two. Wow. It's just been a disaster from day one. My onboarding rep was very hard to reach and I had to ask him the same question 5x to get an answer via email. They tried multiple times to weight and size my items when they arrived but never did get a good handle on it. The same product in the same size but a different color would come out like 2x the weight, for example. Customer service is very odd. You create a case via email and then get new emails for each reply they make, it's nearly impossible to keep track of all the emails about 1 issue. There is no way to go back and see past issues unless you keep those emails. They have lost inbound shipments. Lastly, almost every single inbound shipment is not received correctly and they are confused about the orders causing my items to be placed in an On Hold status and I am charged $25 per day until it's resolved.

It's a nightmare. I'm frantically trying to get out of there as quickly as possible.

We have been using Shipbob for over 2 years and they seem to really want to compete in this space because I do see improvements into their system all the time. It's a very competitive space they are fully in and they are here to play which our business is grateful for!

Technology-wise Shipbob is top notch. The software and integration does exactly what its designed to do and their analytics give you a different view of your customer base demographically.

We've got shipbob set up in 3 locations in the US, 1 in Canada, 1 in the EU, and 1 in the UK. It certainly reduces the amount of effort of managing multiple warehouse providers!

ShipBob is the best for 3rd party direct to consumer fulfillment. I've used them since our business's inception last year and they've always been eager to help us succeed. Their app is intuitive and user friendly and they've got all the options you'll ever need. They're growing fast too! Soon to have multiple centers in Europe!

We have been using ShipBob for over 3 years now as our 3PL. The integration to Shopify is super user friendly and their customer service/support is very helpful. Highly Recommended.

Fantastic onboarding and customer support. Lacey was absolutely amazing to work with and greatly helped us navigate the transition as we had some complex logistics issues internally. By far the most fair pricing I found after getting quotes from all the other top 3PL companies.

Shipbob has been great to work with. Easy integration and thorough training and set up. They have helped us worth though any issues we had and have extremely responsive support.

It works perfectly and help us to concentrate on sales and marketing
I highly recommend Shipbob for your fulfillment partner. Thanks Shipbob!