Recenze (326)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
26. leden 2024

The support you get when using this app is very good. Also, I have contacted the owner before when trying a few different things on it.

Worth!

Zen Spirit Foods
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář WebBee eSolutions Pvt Ltd. odpověděl 7. únor 2024

Hello

Thank you for sharing your positive experience! We're thrilled to hear that you've found the support for our app to be very good. Providing excellent customer support is a top priority for us, and we're glad that you've had positive interactions, even reaching out to the owner for assistance.

Your feedback is greatly appreciated, and we're delighted that you find our app to be worth it. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed!

5. březen 2024

I have been using this app for 1 year on Shopify and it has done an AMAZING job so far. I have now installed it for my TikTok shop.

Incredible app and amazing customer service.
Shivam took the time to help me via Zoom in the middle of the night to set my tiktok shop.

Recommended AAA++++

gmtzero
Spojené království
Doba používání aplikace: Více než rokem
Vývojář WebBee eSolutions Pvt Ltd. odpověděl 12. březen 2024

Hello

It's great to hear that you've had an amazing experience using the app for your Shopify store and have now extended its use to your TikTok shop! The fact that the app has continued to meet your expectations and deliver exceptional results speaks volumes about its reliability and effectiveness.

The outstanding customer service you received, especially from Shivam who went above and beyond to assist you via Zoom, showcases the dedication of the team behind the app in ensuring customer satisfaction and success.

Your recommendation and praise for the app and customer service are highly valuable and can help other businesses make informed decisions about integrating such solutions into their operations.

If you have any more feedback or need assistance with optimizing your TikTok shop or any other aspect of your business, feel free to reach out.

21. prosinec 2023

Whenever I encounter a problem, I can always rely on WebBee for a swift response through their convenient chat option. The moment I reach out, a representative is there to assist me almost instantly. Their quick response time has truly transformed the efficient resolution of issues. Their impressive efficiency in handling matters within a short timeframe leaves a lasting impression. They explain the root causes of problems and provide the best possible solutions! I highly recommend WebBee over numerous other programs and apps.

totwoo
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář WebBee eSolutions Pvt Ltd. odpověděl 7. únor 2024

Hello

Thank you for your glowing recommendation! We're thrilled to hear that our chat support option has been so convenient for you and that our representatives are able to assist you almost instantly whenever you encounter a problem. Ensuring quick response times and efficient resolution of issues is a top priority for us, and we're delighted that our efforts have made a positive impact on your experience. We strive to not only address issues promptly but also provide thorough explanations and the best possible solutions. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed!

12. duben 2024

Wow, so impressed with the customer support. Shivam spent a lot of time with me on Zoom setting everything up and even fixed things on my store that were not his responsibility. Thank you very much!

Longevity
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář WebBee eSolutions Pvt Ltd. odpověděl 22. duben 2024

Hello

That's wonderful to hear!

Our Customer success team's dedication to providing excellent customer support shines through. I'm glad we went above and beyond to ensure everything was set up correctly and even helped with additional tasks. We strive to provide exceptional service to our customers, and it's rewarding to know that we've met your expectations.

If you ever need assistance in the future, please don't hesitate to reach out.

We're here to help anytime!

11. prosinec 2023

Thanks a lot Shivam for your super fast solving of our problem. It has always been very efficient with you guys. Whenever we have an issue you solve it in no time.

Great app.

Hodlr Swiss
Švýcarsko
Doba používání aplikace: Více než rokem
Vývojář WebBee eSolutions Pvt Ltd. odpověděl 7. únor 2024

Hello

You're very welcome!

I'm thrilled to hear that Shivam provided such fast and efficient support, and that you've consistently had positive experiences with us. Ensuring that our customers' issues are resolved quickly and effectively is our top priority, and we're glad we could meet your expectations. Thank you for your kind words about our app as well! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!

10. leden 2024

Whoaaa, Impressive !!! I have never experienced such a quality of support. Manish spent a lot of time with me, he was extremely competent, configured everything perfectly, solved all my blocking points. The tool has a great advantage compared to ByteStand : you don't need to duplicate the product pages for each country. Thanks to the quality of the support, i will definitely keep using it. Great experience.

AGAMEMNON
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář WebBee eSolutions Pvt Ltd. odpověděl 7. únor 2024

Hello

Thank you for your glowing feedback! We're thrilled to hear that you had such an impressive experience with our support team, especially with Manish. Providing competent and thorough assistance to our users is our priority, and we're delighted that Manish was able to configure everything perfectly and resolve all your blocking points.

We're also glad that you find the tool advantageous compared to ByteStand, particularly with the ability to avoid duplicating product pages for each country. Your satisfaction with the quality of support is greatly appreciated, and we're delighted that it has solidified your decision to continue using our tool.

If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you and ensure you have a great experience!

11. březen 2024

Fast and helpful customer services! this is always to key for small businesses! thank you!

Drymile
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář WebBee eSolutions Pvt Ltd. odpověděl 21. březen 2024

We are thrilled to hear that you found our customer services fast and helpful! Your kind words mean a lot to us, and we greatly appreciate your feedback.

At WebBee Global, we understand the importance of efficient support, especially for small businesses like yours. We are dedicated to providing excellent service to all our customers, and we're glad to know that our efforts have made a positive impact on your experience.

Thank you once again for choosing us and taking the time to share your feedback. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!

7. prosinec 2023

Excellent after market support. Used for a number of years to sync with Amazon MCF for UK and USA. I just wish that the geo location inventory feature was cheaper than $99.

Edward George London
Spojené království
Doba používání aplikace: Více než 3 roky
Vývojář WebBee eSolutions Pvt Ltd. odpověděl 11. prosinec 2023

Hello
We're delighted to hear that you've had an excellent experience with our after-market support and have been using our solution for syncing with Amazon MCF in the UK and USA for several years.

Your feedback regarding the pricing of the geo-location inventory feature is noted. We understand the importance of cost considerations, and we appreciate your input on this specific aspect. We'll take this into consideration as we continue to enhance and refine our offerings.

If you have any further suggestions or if there's anything else you'd like to discuss, please don't hesitate to reach out. We value your continued support and look forward to serving you for years to come.

5. únor 2024

Smart and knowledgable. She knew my situation right away and guided me to the solution. Very patient with me. Took me a while to get there but she did and all is well. Thank you Shivam!!

Tailgator Technologies
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář WebBee eSolutions Pvt Ltd. odpověděl 7. únor 2024

Hello

Thank you for your kind words! We're thrilled to hear that Shivam was able to provide you with smart, knowledgeable, and patient assistance. Understanding your situation and guiding you to the solution is exactly the level of support we aim to provide.

If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Shivam and the rest of our team are here to help you!

6. srpen 2024

Very helpful customer service!

Coal Iron Works
Spojené státy
Doba používání aplikace: Asi 3 hodinami
Vývojář WebBee eSolutions Pvt Ltd. odpověděl 22. srpen 2024

Hello

Thank you for the positive feedback!

I’m glad to hear that you found our customer service helpful. If there’s anything else you need or if you have any more questions, just let us know.