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We've lost thousands of dollars using this app when the initial goal was to save money using MCF. This app doesn't allow you to use logic to only pull specific orders, or orders where AMZ has ALL of the skus in the order. Instead, it split my shipments, sent the single sku in AMZ and let my warehouse fulfill the rest of the order - in turn, us paying twice for split shipments. I wouldn't recommend. App is jenky to begin with. Learning curve is a bit steep. Customer service is available and tries. Just app quality is not up to par.
Hello ,
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at help@webbeeglobal.com to determine how we can provide you with a solution.
We value our customers’ opinions and would like to thank you for bringing this to our attention.
The app works well and is easy to set up.
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Thank you for your positive feedback on the app!
We are thrilled to hear that you found it easy to set up and that it is working well for you. Your testimonial is greatly appreciated, and we value your experience with our product. If you have any further feedback or suggestions, please feel free to share them with us. We are committed to continually improving our app to meet the needs of our users. Thank you for choosing us!
Excellent attention, comprehension and problem-solving from Shivam
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It's great to hear that Shivam provided you with excellent attention, comprehension, and problem-solving assistance. Quality customer support can make a significant difference in the overall experience when using a product or service. If you ever need further assistance or have more questions in the future, don't hesitate to reach out.
App works as expected, support is amazing, they reply blazing fast and always with helpful answers. I would make the interface a little bit more user friendly and nicer design, would be nice if they implement shopifys Polaris framework. Recommended
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Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
I had a very good experience. Shivam was extremely helpful! He was responsive and took the time to walk me through every step. I would definitely recommend.
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It's wonderful to hear that you had such a positive experience with Shivam and that he provided you with exceptional support. Responsive and helpful customer service representatives can truly make a difference when using a product or service.
Thank you for sharing your recommendation. It's likely to be valuable for others who are looking for a similar level of support and service.
Works exactly as it should, and the team responds super fast to any inquiries as well as has helped build a couple enhancements we needed. Well worth the money.
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Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
This has saved us from having to import shipments into Amazon and the configuration is very simple.
Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Really helpful client support, just loved it. Thank you for your time Malik, one of the best supports I`ve ever had.
Hello
Thank you for your wonderful testimonial! We're delighted that you had an excellent experience with our customer service team. Providing friendly, knowledgeable, and patient support is essential to us, and we're glad that it is reflected in your interaction. Your satisfaction is our ultimate goal, and we'll continue to be here for you whenever you need assistance.
Kudos to you as well for being a valued customer!
Just got off a help session with Manish. And like every other help session I've experienced with WebBee, the team is always responsive, able to provide the necessary assistance/solutions quickly, and each time with "a smile" (I may not be able to see their faces, but I'm pretty sure they are smiling! Always very polite and approachable.). Thank you, Team WebBee!
Hello
Thank you so much for taking the time to share your experience . We take pride in knowing our customers are happy with their store experience with the WebBee Amazon Multichannel Fulfillment application.
Helpful for routing orders to Amazon MCF.
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I'm glad to hear that the service has been helpful for routing orders to Amazon MCF (Fulfillment by Amazon). Efficient order routing can be crucial for businesses, and it's great to know that this service has been valuable for you in this regard. If you have any more insights or feedback to share in the future, please feel free to do so. Your experience can be helpful for others considering similar solutions.