Amazon MCF by WebBee

They change the terms and conditions unilaterally without notice. We have been using some functionalities for years and now we find that it doesn't work. After losing a day investigating the issue, we find out that they moved the functionality to a more expensive plan and the only solution I get is to upgrade and pay more.

I have been using Amazon MCF by Webbee for the past 7 months to route orders between our Shopify store and Shipbob 3PL and Amazon FBA. Unfortunately, my experience with this app has been extremely disappointing. Every single day, I encountered issues such as tracking numbers not uploading for orders and orders failing to submit to Shipbob due to constant SKU mapping problems.

Despite alerting the ...

We've lost thousands of dollars using this app when the initial goal was to save money using MCF. This app doesn't allow you to use logic to only pull specific orders, or orders where AMZ has ALL of the skus in the order. Instead, it split my shipments, sent the single sku in AMZ and let my warehouse fulfill the rest of the order - in turn, us paying twice for split shipments. I wouldn't ...

The app is marking Amazon orders as fulfilled and then doesn't actually push the orders to Amazon. We have contacted support, who could not solve the problem. It has happened again to several more orders. Cannot recommend this as a solid solution

Dear colleagues,
I want to warn you to avoid using this app.
I installed it and from the beginning got a problem with the synchronization of my inventory. The worker helped me and verified that everything works fine. On the 18th of March, I found that I received an order for 24 units. Unfortunately, a customer ordered only 1 unit but this app forwarded 24 units for fulfillment. After I contacted ...

Alert WORST APP EVER! DO NOT INSTALL!
It automatically fullfilled 20 items from Amazon in a soly item order on shopify. Running for 4 days caused a totally $30002 lost! We have evidence on everything! We will take any manner to recover our cost, hopefully you know what we mean! -- Opove Team contact #: 425-523-5805

Horrible MCF app and customer service is even worse. If you value your time and money stay away from this app.

Absolutely terrible. Syncing takes ages even if asked for manual sync. But when complete it doesn't mean you get your Amazon SKUs imported. I still have no idea what did they actually sync and where it went then.

What they successfully done was resetting all my inventory counts to 0 without even a single warning!

And as a bottom line: nobody answered my chat request for support. Even worse, two ...