Recenze (131)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 77 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 16 % hodnocení s 1 hvězdami
16. červen 2021

The best 3pl for Shopify brands. ShipMonk has it all -- easy integration with Shopify, a robust feature set, an amazing support team, and warehouses that can get 99%+ of orders out the door same or next business day, even during spikes in demand. They also have the flexibility to offer custom services like kitting. Since they own and operate their own warehouses, your support representative can walk onto the warehouse floor anytime to take pictures or assess product quality. They're as close as you'll get to physically owning and operating your own warehouses.

Mint & Lily
Spojené státy
Doba používání aplikace: Asi 3 roky
10. červen 2021

ShipMonk really made our whole 3PL and inventory management system seamless. Before we were using a local distributor which overcharged us and consistently brought slow shipping times. After switching to ShipMonk we loved their platform which was easy to use and customer service was stellar. Would highly recommend them for your 3PL needs!

Nuoptimal
Spojené státy
Doba používání aplikace: Téměř 3 roky
Datum úprav: 10. červenec 2019

It was easy to setup, great customer service! We used Shipmonk Integration with Shopify has been seamless. I definitely recommend.

Futsolo Experience
Spojené státy
Doba používání aplikace: Téměř 3 roky
19. květen 2023

We've been using Shipmonk for some time now and our rep, Michael has been great! He's proactive in bringing any cost saving opportunities to us and goes above and beyond for our account by making himself available at all times of the day for any questions or concerns.

Looking forward to our long-term partnership with Shipmonk!

12th Tribe
Spojené státy
Doba používání aplikace: Téměř 3 roky
Datum úprav: 11. květen 2023

I've worked with Shipmonk for over 3 years now . We switched over during peak season which could have been a total mess. Integration was smooth and painless. Ever since then, we love how responsive they are with any issues that rise up. We identify, locate the root cause, fix and move on.
We have dedicated happiness engineer who is assisting us in all aspect and giving best top notch customer experience. we love the services of shipmonk.

Saranghae Means I Love You
Kanada
Doba používání aplikace: Téměř 3 roky
10. červen 2021

Love Shipmonk! Previously it was a nightmare doing fulfillment in-house. Shipmonk made it possible to scale our sales effortlessly.

Alter Ego
Spojené státy
Doba používání aplikace: Téměř 3 roky
7. červen 2021

The technology/software is top notch. I've used 3 3PLs in the past with three different softwares. Shipmonk is night and day the best and has incredibly robust functionality that makes shipping/logistics management much easier. Love the UI and features they have implemented. Worth a demo of the backend to see the software. They are very innovative and have through the pain points we have to make what I feel is the best product on the market. I've visited their facility in Fort Lauderdale and have been extremely impressed with their overall operation and efficiency. Since we are a small business, customer service is the most important thing to us. Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. The onboarding was a breeze and would rate their customer services a 10/10.

Even
Spojené státy
Doba používání aplikace: Téměř 3 roky
7. červen 2021

Love working with Shipmonk. I've tried working with other fulfilment services and they don't come close. Mistakes happen (as they do anywhere) but with Shipmonk they're very, very rare and when they do happen, customer service is always there to help. I couldn't recommend them enough.

The Angel Watch Company
Spojené království
Doba používání aplikace: Více než 2 roky
23. červen 2020

Shipmonk is amazing! I love working with them, they are always helpful. Orders are almost out the next day. I love their inventory tools. I switched over from a different fufillment service, and have had a MUCH better experience.

Archer and Olive
Spojené státy
Doba používání aplikace: Více než 2 roky
29. září 2023

I have been with Shipmonk for 2 years now. We are now working with a WONDERFUL happiness engineer, Ron T. He makes great efforts to understand the nuances of our brand. He is very communicative, polished and professional. It is really impressive to partner with someone like Ron, that also has the energy and knowledge to DRIVE our business. We are grateful for this partnership and to be assigned Ron T.

Alkamind
Spojené státy
Doba používání aplikace: Více než 2 roky