Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 79% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 16% delle recensioni ha 1 stelle
10 giugno 2021

Love Shipmonk! Previously it was a nightmare doing fulfillment in-house. Shipmonk made it possible to scale our sales effortlessly.

Alter Ego
Stati Uniti
Quasi 3 anni di utilizzo dell’app
7 giugno 2021

The technology/software is top notch. I've used 3 3PLs in the past with three different softwares. Shipmonk is night and day the best and has incredibly robust functionality that makes shipping/logistics management much easier. Love the UI and features they have implemented. Worth a demo of the backend to see the software. They are very innovative and have through the pain points we have to make what I feel is the best product on the market. I've visited their facility in Fort Lauderdale and have been extremely impressed with their overall operation and efficiency. Since we are a small business, customer service is the most important thing to us. Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. The onboarding was a breeze and would rate their customer services a 10/10.

Even
Stati Uniti
Quasi 3 anni di utilizzo dell’app
7 giugno 2021

Love working with Shipmonk. I've tried working with other fulfilment services and they don't come close. Mistakes happen (as they do anywhere) but with Shipmonk they're very, very rare and when they do happen, customer service is always there to help. I couldn't recommend them enough.

The Angel Watch Company
Regno Unito
Oltre 2 anni di utilizzo dell’app
23 giugno 2020

Shipmonk is amazing! I love working with them, they are always helpful. Orders are almost out the next day. I love their inventory tools. I switched over from a different fufillment service, and have had a MUCH better experience.

Archer and Olive
Stati Uniti
Oltre 2 anni di utilizzo dell’app
24 giugno 2021

We love using ShipMonk their customer service is the best and with dedicated "happiness engineers" there are real people that can help solve fullfillment issues. They are an extention of our customer service and we appreciate their quick response times and attention to detail.

HAY! Straws
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Data modifica: 11 maggio 2023

Great customer experience provided by Antonio! He is great! He really understands what has to be done in order ensure everything is working correctly. He takes the extra mile to make sure we are getting the best service.

Bermies Swimwear
Stati Uniti
Oltre 2 anni di utilizzo dell’app
14 giugno 2021

An amazing user friendly platform! The service is excellent and I can always trust Shipmonk to get the job done.

Ekster®
Stati Uniti
Circa 2 anni di utilizzo dell’app
Data modifica: 15 luglio 2019

I am giving ShipMonk a 5-Star review for various reasons! "SIMPLICITY" would be one word to describe the overall user experience and business experience with ShipMonk. They have made a phenomenal job at Simplifying the entire process from Shopify integration to receiving your products in their warehouses and shipping them globally. They have a truly dedicated and devoted Customer Service team to help you every step of the way. Their international shipping rates are attractive and that has been much appreciated by our customers. Working with ShipMonk has been a plain-sailing journey. ShipMonk has made it possible for me to run my business remotely from anywhere in the world which I am truly appreciative and grateful for.

Cheers,
Toulaish, CEO, Sleep-Bliss

Sleep-Bliss
Mauritius
Circa 2 anni di utilizzo dell’app
16 agosto 2019

Awesome experience working with Shipmonk! The service is amazing! I was able to focus on sales and engagement rather than spending hours fulfilling orders!

BEECOSMETICS
Stati Uniti
Circa 2 anni di utilizzo dell’app
Data modifica: 17 agosto 2023

The ShipMonk team has been great to us! They website is great and user experience is good. Allows us to do alot automatically instead of manually. Bania in particular is amazing

Jambys
Stati Uniti
Quasi 2 anni di utilizzo dell’app