ShipMonk | Order Fulfillment , 124件のレビュー

We came to ShipMonk after pretty terrible experiences with other 3PLs and they were a very welcome relief. We came to them because of their pricing but stayed because of their great customer service (just renewed our contract!). Their back-end software is also very intuitive and easy to use. Since we started working with them we have grown more than 4x and they have been able to keep up with this growth seamlessly.

Incredible experience working with Shipmonk. I have worked with a few 3PLs for my business and this has been the smoothest operation I have encountered. They receive product well, notify when in stock, the dashboard is very communicative and connects well with my store. Overall, I would recommend them to all of my fellow eComm businesses.

The app works behind the scenes and integrates seamlessly with our store. Nothing negative to say about it at all.

This app worked flawlessly! Seamless integration with Shipmonk. I've honestly had zero issues with orders processing automatically. It takes the entire order fulfillment process off your plate.

I absolutely love ShipMonk! Their seamless integration with the Shopify cart is what led me to them. From my first call to ask questions about the service, to the onboarding process these guys made me feel like I had a team working with me to get my product up on the market. My Fulfillment Consultant Brandon was there every step of the way to answer my questions even the stupid ones. Not once was I pushed off to an FAQ or a link to go find the answers on my own. ShipMonk is not just a fulfillment house; they are an addition to your business team. So if you're on the fence and searching through reviews to make sure you're making the right decision like I was, trust these are the guys you've been looking for.

We've been with ShipMonk for awhile now and they have been absolutely wonderful! When we first partnered with them they were a bit smaller and still somewhat new, since then they've grown into a larger 3PL company, with updated backend apps/software, more staff, more features, warehouses, better prices, etc. The backend software/dashboard is intuitive, constantly getting updated, it shows your whole business at a glance and is easy to see and edit your orders from a birds-eye-view. After the initial onboarding process, everything integrates perfectly with Shopify. We've personally had little to no problems with ShipMonk themselves, errors are usually caused by USPS or other shipping companies. When we do have an issue or concern, the "Happiness Engineers" at ShipMonk are phenomenal, they're your personal point of contact and you really establish a good relationship with these engineers, they can help you with anything you need to ensure things go smoothly and they respond very quickly. Overall, we're very happy with the service from ShipMonk. With any 3PL you will run into issues here and there, it's a complicated logistical system shipping millions of packages a year, but with ShipMonk, together we've ironed out the initial issues and have been smooth sailing to success!

We love doing business with Shipmonk! Their customer service is extremely helpful and friendly. We love how efficient and streamlined their system is.

ShipMonk has an extremely easy integration system that allowed for quick and seamless inventory and shipping integration. They have been extremely responsive when contacting them, I am very pleased with the app and services provided.

Shipmonk is a great order fulfillment center for eCommerce especially for young startup companies.. Quick Customer service and great online application/platform are among their main benefits. We have integrated ours with Shopify store. Two locations in CA and FL can help you optimize shipping costs.

We can highly recommend it

The app integration was fast and easy. We hired Shipmonk to fulfill orders for our startup business on Shopify. We were assigned a designated Happiness Engineer (HE) who walked us through an onboarding session to get our team familiarized with the system. Our fulfillment and shipping required custom packing specifications depending on the platform/store orders were processed from and the team was able to work with us on this. When our HE was not available, it was easy to reach out to Shipmonk for assistance by submitting a ticket online in which we would receive a response within 24 hours. The only drawback that we experience is the communication between pacific and eastern time. Although our company is based in California, we preferred the Florida warehouse to complete our order fulfillment. Overall, we are satisfied with Shipmonk’s services and team of professionals.