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I was having trouble with setting conditions and was going over it for 3 hours and I couldn't get it working. I reached out to their live chat and was instantly catered, in like 1 minute of opening the chat box. Sid helped me resolve this 2-hour issue in 5 minutes! Awesome customer support and they will help you out when you're in a pinch.
We are so grateful for your 5-star review. Thanks for sharing your experience and rating with us and the community.
Siddharth Kevadiya and the team were super helpful with the integration. They are constantly available to resolve any bugs, listen to customer feedback, and improve their product. The functionality that this app provides is extremely crucial for the D2C landscape.
I am giving this app. A 5 star rating because of the exceptional service I recieved from the makers of the app. (Siddharth Kevadiya)They completely set everything up for me, and walked me through several times, just to make sure I had a clear understanding.
And in addition to that I had another issue in which shopify was helping with, which we were unable to resolve. However I brought it to Sid's attention and within a few short minutes the issue was resolved. Sid and his team are awesome
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
The support is awesome. Quick and very responsive.
This app helps a lot with the shipping rates.
I could set up the rate by postal code which I was exactly looking for.
Very helpful.
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Great customer service, the app is great and works perfectly!!
Sid helped me customize my store and now shipping works just as I dreamed!!
This app is fantastic. works as intended and when i have issues Sid is very prompt to respond and solve the issue. If you need a program to restrict zip codes this is the right app for you!
Shipzip support team is very superb. They assisted in proving solution that would help our business.
I wish I had found this app when I first moved to Shopify and lost our functionality to add shipping rates by postcode that we had in Wix. I was in a rush to implement this app prior to moving to a new warehouse, and Sid was amazing on the help chat, and scheduled a call to go through my shipping needs. He even talked through possible scenarios to look out for with the way I had set up the shipping rates. Fantastic support, an awesome app and I am one very grateful customer.
This app works wonders for the double charge issue that happens on two different profiles within shopify.
Sid helped me in a google meet session to set up the shipping rates and explained it amazingly!
Keep up the good work!
We are so glad to hear that you love our product! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.
This app is great, it have many functions that other app doesn't have.
Their customer service is perfect, when I have some new requirements, they solve for me very fast. thanks.