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Best customer service and support I’ve experienced to date with any shopfy app provider. These guys go the extra mile to help resolve any issues. They supported in ways which reduced our workload and improved our user’s shopping experience. They are very technically competent. I would recommend to anyone who has complex shipping requirements based on locations, sizes, different vendors, etc.
Shipzip support team is very superb. They assisted in proving solution that would help our business.
This app works wonders for the double charge issue that happens on two different profiles within shopify.
Sid helped me in a google meet session to set up the shipping rates and explained it amazingly!
Keep up the good work!
We are so glad to hear that you love our product! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.
I wish I had found this app when I first moved to Shopify and lost our functionality to add shipping rates by postcode that we had in Wix. I was in a rush to implement this app prior to moving to a new warehouse, and Sid was amazing on the help chat, and scheduled a call to go through my shipping needs. He even talked through possible scenarios to look out for with the way I had set up the shipping rates. Fantastic support, an awesome app and I am one very grateful customer.
This app is great, it have many functions that other app doesn't have.
Their customer service is perfect, when I have some new requirements, they solve for me very fast. thanks.
Sid was very helpful in getting the app set up. He offered calls to discuss the issues. The only thing was the time difference between the countries, so some issues took longer to troubleshoot. I would recommend this app for those looking for delivery + pickup options on their site.
Fantastic customer service, prompt and they go out of their way to solve your problems... Hopefully using the app like a shipping manager which is fabulous.
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Excellent app with some of the quickest and best customer support we have experienced. We would highly recommend this app to any business wanting to offer unique or specific shipping options to certain customers or post/zip codes.
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
I needed some help setting up the app, but the customer service was swift and excellent.
When something is not working correctly, it gets solved quickly.
Great app, great customer service!
This app delivers in every way: it has great features, easy navigation, and user friendly design. What sets this app apart is the fantastic support it offers. Every time an issue arises, the team behind this app is there to lend a helping hand quickly and efficiently. It's clear they're dedicated to creating an outstanding product, leaving nothing up to chance and taking their customers' needs seriously. The resulting experience couldn't be more positive - so don't hesitate to give this top notch app a try!
We are so happy that you enjoyed your experience with us! We appreciate the great review. Please feel free to contact us again soon! We are always here for you.