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This entire team has truly made my website possible. They are so incredibly helpful, full of knowledge from every single possible thing you could think you may or may not need! They respond fast, even on holidays! I had an emergency over the weekend and they helped me within the hour. I am so thankful to them and look forward to working with them for many years! Sid specifically is the absolute best!
Awesome service, Siddharth helped me to install and configure the app, and followed up when we needed to resolve a technical issue. He was always quickly available. The app works well to us.
Excellent and versatile. Somehow manages to combine the ability to make complex shipping rules with ease of use. A world away from the massively complicated spreadsheet-based affair we used in our previous Magento-based platform. Combines with the Payfy and Shipfy add-ons it has been easy to:
1) Create rules for different regions with different services and different delivery ETA's at different prices
2) Integrate with our backend order processing and dispatch system, matching options to the correct labels by use of carrier codes
3) Restrict certain items from home delivery (making them store pickup only)
4) Restrict Store Pickup orders to Cash on Delivery (renaming to Pay in Store)
Support when a missing feature was spotted was super-quick and resolved un under an hour
The BEST customer service. Thank you for all your help. Highly recommend this app!
very good
We have been using this app for several years now and to say it exceeds all expectations is an understatement.
The support you get is 1000% the team go out of there way to accommodate anything that is required.
Super fast resolution with these guys, use them on a number of stores.
Beyond expectations. Our requirements were "impossible" to tackle by other apps and Sid provided not only the exact solution we needed but was always diligent and replying very quickly. Highly recommended.
Fantastic app. We researched a lot of apps to find a solution to the problem of Shopify calculating shipping separately on orders shipping from multiple warehouses. ShipZip was the only app that did what we needed, and it works perfectly. Support was thorough, patient and knowledgeable.
The app is really easy to use once you watch the tutorials and the chat support from Manan Joshi is prompt and easy to follow when you come across any issues. I highly recommend!