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I needed just a simple customisation to my cart, and ShipMagic fit the bill perfectly. The pricing was also more reasonable than others, and as others have mentioned, worth every cent thanks to Aditya's patient and clear instructions in helping set it all up. Definitely give this one a go!
Thank you so much for your thumping words. We are elated that you found the app useful.
Die App ist einfach super. Das Problem des doppelt berechneten Versands lässt sich leicht lösen. Der Support ist super hilfsbereit und wenn es gewünscht ist, richten diese sogar für einen alles ein. Ich kann diese App einfach nur empfehlen.
Recientemente acabo de agregar esta aplicacion y es una maravilla, en menos de 5 minutos se acabo el problema con mis envios que llevaba desde 3 años y nadie podia darle solucion ademas de que el soporte es inmediato, amable y paciente. Es una apliacacion facil de usar y configurar.
ORIGINAL REVIEW:
I've tried other shipping rate apps and this one works just a good, if not better than all the others. More importantly, Aditya Malani, provides hero level, super human, support. He had me set up and running within 15 minutes. All I had to do was install the app and grant him collaborator access. He took care of the rest after learning my set up needs. I couldn't be happier with the service.
UPDATE 9-7-2023:
I needed to take a minute to inform you all of just how great this app is and how great the service it. I had a unique request for a shipping rate rule. The app wasn't able to handle that request the way it was currently configured. Rather than telling me it wasn't possible, Aditya Malani, once again provided hero level support. In less than 12 hours, he added code to the app that allowed it to integrate the request I had into the system. Everything is working perfectly and fully meets our specific needs. If you are looking a shipping app, look no further. This is the one you need to install and run. From what I've seen, you will not be disappointed. Hero level! Thank you Shipmagic!
Thank you so much! We hope to meet and hopefully go beyond your expectation in the future too.
This app allowed us to set up unique scenarios using custom rates which is exactly what we needed to be able to do. It was easy set up in general, but on top of that, the customer support agent was ready to help immediately and asked the right questions to help me configure my custom rates correctly. They were extremely helpful during set up and really got to know what I was trying to do so we could do it the right way. This app does exactly what we needed, and their customer support couldn't have been more helpful to me. It was incredible service for a great app.
Thank you. We promise to keep delivering exceptional support at all times.
ShipMagic solved my shipping request that I had searched through many apps to find. Not only does the app do exactly what I needed, Aditya was fantastic at helping me install and customize my settings. Great customer service! Update: 8 months later, Aditya has continued to help me when I needed to change my settings. He is available quickly and his help is invaluable to my comfort to know that everything is set up correctly.
Your kind words are a big source of encouragement for us. Thank you!
This is WOW perfect app with so many features and the exact solution that you are looking for.
It's developed in the line where it resolves your multiple issues in a single process.
I recommended this app for all sellers those facing issues with automation in shipping calculation.
The BIG THANK to Aditya Milani for awesome support.
Thank you so much for your kinds words. We hope to keep meeting and exceeding your expectation in future too.
We had a complex shipping requirement for varying items across 7 different zones and 150+ countries. The Aditya was amazing in helping us set this up from start to finish and the only thing we need to do is keep an eye on our base costs. Would 100% recommend, just for the pleasure of dealing with Aditya's amazing support!
Thank you so much! It was a pleasure interacting with you as well.
This app has worked perfectly! It's the only app I could find that allows us to set up different sized orders and calculate based on the highest level without adding them up. Seriously amazing. The customer service helping me get it all set up was fabulous. Fast and meticulous. Thank you ShipMagic!!!
Thank you so much for the review. We are glad you found the app useful.
I wanted to offer customers free shipping, if certain products were added to the cart (containing the tag "versandkostenfrei"). Turns out that is impossible to do with Shopify built-in methods (which will let you select free shipping with total amount of items or price only).
I tried a multitude of apps, some of them pretty expensive (e.g. Intuitive shipping). None of them worked.
This app gives you important hints, and - most important of all - there is a live chat functionality. I'm so glad that Aditya chatted me up (by sending an additional "Hi" in the Live Chat in the app), together we were able to set it up correctly.
(For example, he said "In the conditions, you have to choose “Cart Contains” and not Product Tag.")
Also, possibly that I had several shipping profiles pre-enabled in Shopify might have caused issues. In any case, we were able to solve the issue fast.
Normally I avoid reaching out to support to get something working (actually because I assume that they will take a long time to come back to me). When support is at your fingertips like here, it is really awesome!
I wish the author of this app a lot of success with it, and I hope he will be able to grow in a way which will be sustainable and allow him to continue to offer the same kind of support.
Thanks you so much. We promise to keep providing top-tier customer support always!