ShipProtect ShippingProtection

Very quick to set up and works really well. I had it up and running in 5 minutes. The ability to select the cost based on order value is great and very flexible. You can't beat the cost and Monster Cart knows their stuff when it comes to shopping cart enhancements.

I recently added the Ship Protect to my store, and the impact has been nothing short of remarkable. Over 32% of our customers opt-in, leading to an additional $6,000 in the first month alone.
As a Beta tester, I encountered a few initial glitches, but the exceptional support team, quickly resolved these issues. The team behind this app is incredibly skilled, making it an essential tool for any online store.

Easy to install, customer support is so quick and helpful! Loving it so far!

Excellent support from Ty with installing the app. I will update with the usage part of the app after we've had a chance to use the app for awhile!

i wanted to use it but when live, and clicked, it stayed stuck on generating offer... never went to checkout.

I absolutely love this app. Around 40% of my customers add shipping protection during checkout, which has boosted my AOV significantly. What I really like is that the team at monstersapp can integrate it directly into a button, making it super easy for customers to select with almost no friction. I'm telling you, little things like this matter a lot.

Even an extra $5 per customer adds up fast. I have yet to be disappointed with their service. Charlene and the team have been awesome to work with, super fast responses and they get problems solved instantly.

If you're thinking about it, just download the damn APP!! You won't regret it.

Very glitchy. Would appear as a product to purchase. Had reached out multiple times, would disappear for a while then show up again as a product on our store. Would also have 100's of pricing options that re-appear after deleting them. Got a lot to work on

Ship Protect has been a game-changer for us. What used to be a pure expense (lost or damaged orders) now actually raises the bottom line. Customers love the peace of mind, and we love that it drives extra margin without adding friction at checkout.

One thing that stands out is the team behind it. When Shopify changes the rules or throws up new hurdles, Ship Protect adapts quickly with crafty solutions that keep everything running smoothly, and when the rare issue does pop up, their support is excellent — fast, professional, and genuinely helpful.

If you run e-commerce and haven’t implemented Ship Protect yet, you’re leaving both money and customer trust on the table.

This app does function quite well, but other challenges haven't been so pleasant. I have needed to ask how to avoid a Ship Protect message ('there are other items from your order not included in this shipment') appearing on the first page of the packing slip. I have also needed to ask how to avoid Ship Protect appearing on a new additional page of the packing slip.

The first point of contact always has to ask a dev for these questions (but surely these are known and common problems). The dev then passes on a message, unedited, using language the layman doesn't understand; and with what looks like three long blocks of code change options with no explanation for which one to use. Surely they checked my website when I asked how to fix the issue.

And each time I ask can't one of the devs just change the code and fix it in 5 mins instead of exchanging these messages for weeks, that question is not answered.

So, the second problem is still not fixed.

Great support in the app, very quick reply and help. Shipping protection has given my customers more trust in my brand and help cover those lost packages!