Shipping Rates Calculator Plus
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Would easily give it five star if not for the fact that the free shipping progress bar, does not use the information in the shipping zones.
This is strange for an othervice very well designed app.
Also it means I can't use free shipping bar, which is a pity.
All the information is there in the shipping zones, I whish the shipping calculator starts using it and deserve it's 5 star rating.
Hello Dianova Team,
Thank you for taking the time to leave a review and share your feedback with us.
We're delighted to hear that you find the app well-designed overall and that it has been meeting your expectations in other areas. At the same time, we understand your disappointment regarding the Free Shipping Bar and its inability to automatically use the information already configured within Shopify's shipping zones.
Your feedback is both thoughtful and valuable. We can certainly appreciate the appeal of having the Free Shipping Bar automatically leverage existing shipping configurations, reducing the need to maintain settings in multiple places and creating a more seamless experience.
When designing the Free Shipping Bar, we intentionally chose to keep it simple and fully controllable by merchants. This approach allows users to define their own goals, messaging, and conditions directly within the app, without being restricted by external configurations. As a result, the current setup was created to give merchants maximum flexibility and control over how the bar behaves and is displayed.
While the Free Shipping Bar does not currently pull information directly from Shopify's shipping zones, its messaging, display conditions, and styling can be extensively customized to suit different markets and preferences. In some cases, merchants are able to configure the bar in a way that closely aligns with their shipping setup and customer experience goals. That said, we completely understand your standpoint and why having it automatically use existing shipping zone data would feel like the ideal solution.
Comments like yours help us better understand how merchants are using the app and where there may be opportunities for improvement. We've shared your suggestion with our team for consideration as we continue to evaluate future enhancements.
Thank you again for your honest review, your constructive feedback, and for choosing our app. We truly appreciate your support.
Kind regards,
Code Black Belts Support Team
Great assistance working with the APP, great programmers and the APP works great for our needs
Best app Ever for converting shoppers into purchasing customers. Highly recommended!
Really Good app
I used to love this app but as of November 2024, things changed. The app provider blames Shopify but beware... The customer's IP address is used to find a 'close' postal code (Canada) to produce a shipping rate in the cart. When the customer proceeds to the checkout, the 'close' postal code and province are auto-filled in the shipping address form. We found that many customers don't review their postal code and leave the incorrect 'close' postal code. This has led to several misdirected parcels and returned parcels for us. We are now manually checking each and every shipment's postal code, something that we have never done before and shouldn't have to. Five different Code Blackbelt representatives have looked at my support request and have said they can't prevent the auto-filling of the postal code in the checkout, its a Shopify issue. It took a while to figure out where these wrong postal codes were coming from, I'm removing the app with the hopes of re-installing this app someday after the issue is resolved.
January 2025, I requested that they allow the store owner to turn off the geographic locating. They said they didn't do custom app programming. I was more than thrilled to find another app that has this feature and more.
Hello Evolve Sounding Stone Team,
First of all, we want to take this opportunity to thank you for raising your concern to us and for providing us with your feedback.
We completely understand your sentiments/situation and as mentioned during your email conversation with the team - our app completely relies on Shopify Ajax API and the new behavior stems from how the Shopify checkout page and AJAX API operate which is somewhat independent from our app’s functionality.
As for the Geolocation Feature, it is a built-in feature that we do not have the option to disable with the current version of our app.
Should the situation change and we find a workaround for this behavior or your requested feature has been implemented, we will be happy to reach out and let you know.
We appreciate all your time and effort and we wish you and your store all the success!
Thank you,
Code Black Belt's Support Team
I've used this app for several years now. It has always run smoothly in the background. I recently updated my theme and had a few hiccups. Support responded with a thorough visual within minutes. Very Happy with my shipping costs app. :)
Been using this app for more than 2 years now and I'm pleased to report that everything is working well as needed although there was a slight faux pas on my end from enabling the app to work on my storefront but Andres M. was very patient and guided me even though it was a very idiotic mistake on my part, very pleased and delighted to have this app to show shipping rates quickly to my international customers! (:
I've been using this app for several years, and all I can say is that if it didn't exist I'd have to invent it!
It works great, and the support team is super responsive. I had an issue with translations, they took care of it and proactively informed me of the progress made. 5 stars without a doubt.
Hello La Compagnie des Cartes - Le voyage et la randonnée Team,
Thank you so much for your feedback and review.
We truly appreciate your feedback and we want you to know that our Team has been working diligently on improving our app every day, striving to make it even better.
We completely understand the need to adapt and integrate our app with as many translation apps available in Shopify, in fact, as of the moment, our app works well with Langshop, Langify and Weglot and we are doing our best to support more translation apps in our future app releases.
Since you have been using Translate & Adapt, which you are correct we do not have support yet, our Team has reached out to you and proposed some solutions.
We hope you can respond to any of our emails or you can always send a new one at support@codeblackbelt.com so we can help you with this.
Our Team is available 24/7 ready to assist you with any concerns you may have so feel free to reach out to us anytime.
Thank you and hope to connect with you soon!
Code Black Belt Support Team
Perfect app for giving customers shipping rates in cart instead of making them go through checkout first, and excellent support. We needed help integrating the layout into our custom theme design and expected to pay a fee but were happily surprised to find their support staff helped us free, and they did it fast and it looks great. Thanks so much!
Great and easy-to-use app. Gives customers an idea of what shipping costs may look like so it doesn't come as a surprise later during checkout. The support team is very friendly and responsive. They were always able to fix my issues very quickly. Highly recommended.
