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I was assisted by Rahul, It was a superb experience. Thank you Rahul
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Support is great!!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Janani is so nice and patient to guide me set the shipping fee
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
I have a large number of varied products in my store and pricing shipping appropriately is extremely complex. The Shipeasy team was amazing getting me set up, despite the fact that I didn't even understand what I wanted/needed in most cases. They are very quick to respond and adjust scenarios to fit my needs. They've also been very patient and accommodating as I figure out how to best use the software, which required them making lots of changes to what I originally requested. The software is quite robust and while I don't find it very intuitive, the Shipeasy team has quickly jumped in and helped whenever I needed it. Highly recommend. Barath helped me, Vignesh helped me with a very time sensitive issue
This app works great and has helped solve a lot of shipping issues. Very helpful staff. Would definitely recommend this app to other merchants.
Updated: 28.03.2022 The app is great and meets my needs. Wanted for a long time to set up zip-code oriented rates and considering complexity of my store (3 types of clients and different shipping rates and types of delivery) was not an easy task. I would not be able to set it up myself, but help of Siva from Shipeasy was very good and professional and managed to do the set up in a very short period of time. I recommend highly this app . 31.03.2022 - had an issue on the conlfict with multiple shipping profiles - with great support from Kumar and Siva the issue was solved in 30 min Best service ever.
This App is superb to use. Simple and Clean Functionality - The most liked feature of this app is creating more scenarios which is very useful for us. The support team was Excellent, Rahul, Vindhuja, Nithish handled my requirements, and her quick response helped me solve the problems.
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.
I had a great support about free shipping settings from Nithish Kumar.
IT was quick, qualified, and Kind.
Thank you!
Installed this app to setup additional local shipping options and had a few problems. The support from Logbase was superb though. They pretty much instantly setup a zoom call and started testing the site. The issue was sent to higher level support with an hour and all fixed within 2 hours. Great app and support
Nithish is very knowledgeable and always a so helpful setting up different scenarios. Nothing is too difficult to work around. Great app with so many features and will continue to use. Thank you :)
We really appreciate your valuable time to share your rating with us. Please feel free to reach us if you have any queries, we will be glad to assist you.