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Vignesh provided fantastic service. He has been great in helping me set up our complicated shipping rules for our website. I also have to say the app is great. It takes a little time to learn how to set up scenarios and rules, but once you do, it's super easy to use. If you are stuck, just reach out to support.
Confusing, but it works very well once set up.
And the support is phenomenal. They will help you setup for any scenario you could think of.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
The service (via chat, zoom) has been excellent on this app. Nithish was very helpful in troubleshooting some setup and metafield details for me!
I needed help working out how best to setup some complicated shipping rates - I wasn't even sure it was possible!
I jumped on a Zoom call with Durkesh, he was able to get the rates working properly and explained how to setup the rules to enable me to develop them further.
I believe this is the best shipping rates app for shopify!
Shipeasy is an excellent app for anyone needing more advanced shipping rules than Shopify's basic options. The app offers a wealth of resources, including plenty of YouTube tutorials that make it easy to set up on your own. If you need assistance, their support team is fantastic. They respond to chat promptly and even offer the option to schedule Zoom calls for more in-depth help.
I took advantage of the Zoom call feature and had the pleasure of working with Vignesh, one of their support team members. He was incredibly helpful, patiently answering all my questions and providing practical solutions to the issues I was facing. Thanks to his guidance, I was able to get everything running smoothly.
Overall, Shipeasy is a must-have app for advanced shipping needs, backed by an outstanding support team. Highly recommended!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
The app works great, but it can be complicated to use at first. Customer support (Janani) is excellent. She walked me through how to use the app and helped me set up what I needed. Great service. I highly recommend the app!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Durkesh is really helpful, spent nearly two hours to help me fix the issues
Great help and support by Nithish, been using the app for sometime now and very happy with it. Does excatly what we need.
We’re incredibly grateful to Vindu for helping with the setup process. She is extremely patient and guided us step by step, making everything so much easier to understand. The app itself is user-friendly and works seamlessly. Highly recommend both the product and the excellent support team!
Amazing customer service! They really take the time to make sure the application is working the way you want it to on your website. Jenifer Joys has been great to work!