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2 Şubat 2022

Finally find and app that have resolve all the problem I had with my shipping. I had complicated glitch for my delivery and they worked the problem for me via a Zoom call. Very efficient ! Thanks Guys More than satisfied !

Brustique
Kanada
Uygulamayı kullanma süresi:Yaklaşık 6 saat
18 Mayıs 2022

Amazing App and the customer service Rajkumar is even better. Shopify Help Center recommend this app to us, and this app really meet our problem! They can enable shipping rates with multiple rules based on the billing amount.

XTeamwear
Çin
Uygulamayı kullanma süresi:Yaklaşık 5 saat
22 Ocak 2024

Jennifer has been very helpful, great support :)

Velmano
Almanya
Uygulamayı kullanma süresi:9 dakika
Logbase yanıt 23 Ocak 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 Mart 2022

Siva was very helpful and professional! He set-up the complete shipping system and was very understanding. Thanks Siva

Artson Fashion
Belçika
Uygulamayı kullanma süresi:Yaklaşık 3 saat
15 Şubat 2022

Sivas support was outstanding. Knew exactly how to implement what I was wanting. Thanks for a great app.

Kiwi Cases
Yeni Zelanda
Uygulamayı kullanma süresi:Yaklaşık 1 saat
3 Ocak 2024

Looks like a great app and was easy to configure and support was excellent. Unfortunately though, you can only use with Shopify's shipping API and that isn't available unless we want to stump up another $300 AUD per month. It would be great to see an app developed that was accessible for all levels of Shopify plans.

Hali Home
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 saat
14 Ocak 2022

Siva was very helpful. He took a lot of time for me and I felt very comfortable with the support. Good work. Go on with this. Great app!

Goldeimer
Almanya
Uygulamayı kullanma süresi:Yaklaşık 1 saat
11 Nisan 2023

You download it and have to do a Zoom call with the company for it to work. I don't even know why it is needed, never experienced that before. I just felt that was weird.

Sauced Up Salsa LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 dakika
Logbase yanıt 11 Nisan 2023

Hi,

This is Saravanakumar, CEO at LogBase. I just looked at your review, looks like there has been a misunderstanding. We provide support via chat, email and zoom. These channels are optional again, some of our customers do the setup themselves. Our customers only choose zoom if they have a complex setup and they require us to walk them through the setup. We have sent you an email from connect@logbase.io, please share your queries. We will be glad to assist you.

Have a nice day.

Saravanakumar C.P.

25 Kasım 2022

I installed this app and didn't quite feel certain about whether it would meet my needs in creating product & postal code specific rates. For this reason I scheduled a meeting with their Support team which was super easy to do & there were many open times for me to choose from within the day. Speaking with their team I was able to achieve exactly the set up that I needed, they helped to make it very simple, easy and worked with me through it. Very excited by this app's features and the fantastic support team behind me in doing so! Thanks so much Shiva!

Marg's Miscellaneous Boutique
Kanada
9 Ekim 2024

IndiaMate
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 4 saat
Logbase yanıt 10 Aralık 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.