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Excellent customer service, their responses were very quick and thorough. What I thought would be a complicated task to create a shipping calculator with so many variables ended up being very easy. I would highly recommend.
This app works like magic, it prevents Shopify from charging your customers double shipping due to multiple vendor/fulfillment locations. Let me just say this, this app and the people behind it should be an example of what great customer service is and most importantly would like to say a big THANK YOU to Raj Kumar who worked with us patiently and diligently to help us install the app and set our shipping rates correctly. We highly recommend this app and will use it long term. Thank you again, Raj and Shipeasy, for making our and customers lives easier. Sincerely,
Ivaylo
Merci à Jenifer qui m'a bien aidé.
I've installed this app to help deal with a lot of different shipping exceptions for our products. I try to configure myself most times but this one product/shipping zone had me stumped. Jenifer figured it out fairly quick and we are good to ship again!
Support was from Shiva brilliant and app did all I wanted. Process of getting help very quick and well explained.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us!
Thank you,
Logbase Team.
This gentleman was amazing. Genuinely the First person in TWO years that was able to properly and efficiently complete and correct our shipping issues. We have been battling the Shopify system for a while now. Devine intervention sent him to me today. He was able to complete the nation wide shipping problems, local shipping problems, shipping rates.
Thank you so much Siva.
Thank you very much for your valuable time to leave us a wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to assist you!
This app is brilliant, so conveniant, possible to create very complexe scenarios using wight, price, SKU... And the support team is just awesome. Thanks!
App does exactly what it's supposed to do!
Support is great! You will be helped quickly and neatly.
The ideal shipping rate app!
I just downloaded this app and got help off the chatbot immediately. I was stuck with assigning postcodes different rates and Kavishan scheduled a Zoom call with me without me having to wait and successfully helped me out over Zoom. Amazing customer service and a superb app. LOOK NO FURTHER!
Had some issues setting up but Janani sorted it all out for me on a Zoom call. So far so good, app has many options.