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Janani provided great service. Able to set up rural shipping rates based on post codes in NZ. Works well!
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
The customer service is incredible. We have very complicated shipping rates dependent in many different factors. Janani has been on two zoom calls to help set up these rates. She is very knowledgeable and will check everything with a fine tooth comb. Would definitely recommend this app. Thanks.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Rahul was very helpful with configuring the shipping rates. Very quick turnaround time. Appreciate it!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Wonderful shipping rate app. Support was very quick and responsive. This app is a must-have for displaying proper shipping rates to customers.
We deeply value your positive review, and we want you to understand that we're committed to offering assistance and support whenever you have questions or concerns. Please feel free to contact us without hesitation; your satisfaction is of utmost importance to us 😊
love it，customer service pretty great and the functions are meet what I want，I would like to recommend this APP to all my business partners
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Eventough we had problems with Shopify and the shipping setup, siva was able to help us quickly and solve our problems.
Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.
Thank you to Dhana for helping me get the app set up. This fits our needs perfectly for our store and the different sizes of items we carry.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
I have a complicated shipping set up that could not be achieved through the built in shopify functions. As a small business we were not in a position to pay for help with our set up, and opted to try a this shipping app and hope that we could get it all sorted out. Fortunately Shipeasy has amazing support for this app and we were lucky enough to be helped by Siva. Siva jumped on a zoom call with us and took all of the confusion out of setting up our shipping exactly how we needed it. Siva was very patient helpful, even when I accidentally deleted the work he had just done for us. I recommend this app to anyone needing a robust and highly configurable shipping option with amazing support.
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
I had a few very specific requests for our store regarding shipping and upselling. Siva and the team provided PHENOMENAL customer support, making sure they understood my exact needs, and walked me through direct step-by-step help in solving my problems. I'm very satisfied with what they offer and how smooth the customer support is. They replied right away to my emergency and walked me through everything through Zoom. 100/100 service.
They are always quick to reply and jump on a Zoom call to walk you through things. Great service and a great app!