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  • Puanların %98 oranındaki bölümü, 5 yıldıza sahip
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28 Kasım 2024

excellent customer service

USShoppingSOS
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
15 Kasım 2024

We’ve been using the Shipeasy app for over a year now, and it’s been an absolute lifesaver for managing our shipping requirements on Shopify. The app is super intuitive, and customizing shipping grids for different products and regions couldn’t be easier.

Shoutout to Barath from their support team! He’s incredibly knowledgeable and quick to respond.

If you’re looking for a shipping solution that ...

Snuggle Bugz
Kanada
Uygulamayı kullanma süresi:1 yıldan fazla
4 Şubat 2025 tarihinde düzenlendi

Vignesh was very patient and helpful. There was some confusion about different item types but he let me take as much time as I needed.

I don't feel the rates were explained clearly. At first, he said "you won't pay the extra $20/month if you change your Shopify plan". But then, he didn't make it clear that when I activated Logbase, I would need to then pay a different $20/month.

Dry Humor Drinks
Kanada
Uygulamayı kullanma süresi:5 gün
Logbase yanıt 4 Şubat 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

30 Aralık 2024 tarihinde düzenlendi

Upgrading from 3 star to 4 star.
Siva provided a superb service recovery. He took the time to understand the issue, had a comprehensive knowledge of the product and his trouble shooting was spot on. PickEasy was not passing the data consistently to ShipEasy. Resolution is to either turn off the PickEasy to ShipEasy integration. Or leave it on and activate the default shipping rate.
This was a ...

UrbanFindr
Singapur
Uygulamayı kullanma süresi:16 gün
1 Aralık 2022

This app has been super beneficial for our more complex shipping rules. I had a support request and was surprised at how incredibly helpful their support team was. Not only did Siva on their support team solve my issue, but they helped educate me further on how to use their app. I recommend anyone getting this app to schedule a zoom meeting and let them show you around because just know all of ...

Tommy Car Wash Systems
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Logbase yanıt 1 Aralık 2022

Thank you for your feedback. We are already working on video based user guides and we will be releasing them by the end of this year. We have not updated the current user ...

9 Mart 2022

Customer Service is really good! Unfortunately we also needed them since some parts of the app are not completely logic in my opinion. However, if you get stuck, they take their time and help you out. Recommend!

polyola
Fransa
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
26 Ocak 2022

I used this app to set up remote area surcharge based on psotal codes within the EU. The set up was a bit complicated but the support was great They where very responsive. There was some issues when setting it up thats why i didn't give 5 stars but the service seems to work well and the support guys fixed the issues as soon as they could.

Studio.K .com
İsveç
Uygulamayı kullanma süresi:11 ay
6 Şubat 2022

The app has all the features you will ever need and customer support is very fast and helpful.......

ZettSports
Avustralya
Uygulamayı kullanma süresi:8 ay
1 Mart 2024

The app seems ok, I am still in testing mode. Jennifer was helpful on a free zoom call to help set things up

The Brew Shed Team
Avustralya
Uygulamayı kullanma süresi:4 ay
13 Şubat 2024

Hi

You guys were awesome. I am still learning to use the ship easy but whatever I need you just make sure it's their in your extension.

Recommendation -: Please add the telephonic support. It's easy to reach out via call, specially when you are in the client meeting.

Thank you for your help.

Flexikitch
Avustralya
Uygulamayı kullanma süresi:4 ay