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Always able to reach a person when calling main number. Love that. This time they had to had a support team member call me back - took less than 10 minutes.
Got help from James to solve what turned out to be a slightly technical issue in keeping 3 systems (Shopify - Shipping Easy - Endicia) talking to each other in such a way that resolves issue and keeps me from getting a tech headache (cause ...
This is a great APP and made my life so much easier. It save us time, help our business run more efficient and organized. Also their service is amazing. Anytime i have an issue or question they are always available to help. I am in the learning process but so far it is user friendly and I've been able to get set fast as simple. I highly recommend.
Great shipping app. Customer service is fantastic and so far the platform is working out. We print packing slips, scan the bar code, and print labels. I would recommend this software to anybody who would like to streamline their shipping.
Very quick response from support team. Live chat options is great. Reps appear to be very knowledgeable
BEWARE! Please do no download shipping easy. Customer service is horrible. I was on hold for 30 minutes before I was able to speak with a representative. I purchased postage and was charged twice. I contacted customer service and they stated they would be able to refund the charge. PERFECT! 5 minutes later I get a call stating that they can't return the charge because it was not there problem it ...
Contrary to the name, my experience has been difficult. I couldn't sign up for the courier accounts through onebalance because every credit card got declined. I then deleted the app, but continued to get charged $30/month. Be careful with their sneaky business practices.
Orders are not converting over. Holding for hours, goes to voicemail . Then no response on chat - not trustworthy
Shipping easy has been a pleasure so far. It allows us to ship with easy. We can compare prices from different carriers in a simple single window. It also gives us the chance to do marketing as well. We can email customers coupons if they sign up for email alerts. We can send reminders to shop again if customers haven't visited us in a while. We can send automated emails for customers after ...
Working great so far, web app performance is much better than some of the competition. Customer support was very patient helping us with a printer driver issue.
best shipping software i ever used. a lot of option and well priced.