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Customer service is great and always helpful when I'm in a bind. The chat function is quick and gets me back on track in minutes!
super efficient saves a ton of time
I am THRILLED WITH THEIR CUSTOMER SERVICE! I am so computer illiterate and every single time I've called someone has immediately answered and treats you like a friend that is super smart and wants to help you succeed. Not only have they helped me navigate my issues they have educated me on excel and walked me through the process. I am so thankful I went with these guys. Being a new business, I need all the help and education I can get! I feel like a have a team-mate in them.
Brandon was a huge help troubleshooting a problem I had with my printer settings. Shipping easy is great, always there to help!
The best app for fulfillment management and when I needed support Evan was great and very knowledgeable.
Spoke w/ Corey this morning and he was absolutely wonderful at helping me unravel several issues.
We have been using ShippingEasy for over a year now. It's easy to use & integrates with multiple channels seamlessly. I have called a few times with some questions on how-to & always received a prompt follow-up & answer to my inquiry. I also didn't think the rates could get any better than Commercial, but when we had to upgrade to the $29/mo plan -- I received better rates on Priority & Express, which has paid for the service. They always offer great tips, up-to-date info & make it easy for small business to save on shipping in every way possible.
I have been using ShippingEasy for a long time. I'm impressed that when you call with a question a real USA based agent answers the call. That rep usually can answer and resolve an issued without having to be transferred. GREAT SERVICE!!!!!!!
Love the ease of use but would love it even MORE if you could sync Point Of Sale Orders! !
Super helpful and always courteous customer service!!
All around a great app and service! :)
We ship over a thousand packages a week and I have never had anything but a great experience with their software and customer service. It's refreshing calling a company and getting a real person immediately. Highly recommend to anyone.