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I highly recommend Shippo! It's super easy to use and gets us the bulk shipping discounts we wouldn't be able to get otherwise. Customer service is very fast and helpful.
Shippo is so easy to learn and has great discounted rates for shipping my sunglasses to my customers! Would definitely recommend :)
SHIPPO! PLEASE - stop making changes. Everything was going great, then BAM, no longer great. When I select orders in the shopify system (let's say 50 orders) those 50 orders no longer show up in shippo. They now have 3-4 random orders added to my new search term. Leaving so much room for error. What was once an easy quick part of our workflow now no longer works like it used to. Bummer.
Great App and best prices on shipping!
Poor integration with Shopify. If an order in Shopify is updated (say shipping address) that change will not be updated in Shippo.
Also, there is no way to customize the packing slip. We would like to remove the pricing, but this is not possible.
For packaging, there is no ability to have a hierarchy so that the packages we use most are at the top of the select list.
This may be the case with all Shopify shipping apps. I guess it's time to find out.
Hi Amy,
Thank you for leaving your honest feedback about Shippo and Shopify. We're sorry you haven't been satisfied with how the 2 systems work.
Updating changes in Shippo that are made in Shopify is something we are working on. While we always want to add all the features our customers prefer these do take time to build and test. However, we understand this one is critical so we are working on adding this functionality to our system.
We are also looking into adding a "gift" feature on packing slips that will allow you to remove the pricing.
Regarding packaging, if you use certain templates more often than others, you can set them as your personal package templates on your labels page in Shippo (click settings > labels).
Templates are ordered in the way they are created, so, if you'd like the most used template to show in the list first, you will want to make that one last.
If you have any further questions you can always reach out support team by chat/phones beginning at 9 AM PST M-F, and email from 6 AM - 6 PM PST.
Thank you again for your feedback on Shippo!
Best,
Shippo Support
Could. Not. Be. Easier! Plus, they save us a bit on the cost of USPS shipping at our shop https://www.BIYHomebrewSupply.com , which is awesome! Now, what could make it 5 stars? If the FedEx and UPS integrations got a tiered discount like the USPS integration does. That would be most helpful.
Makes it easy to keep up with sales on multiple channels, love it!
We've been using this app for years and it works great. Occasionally has issues, but customer support has always been super helpful in solving the problem quickly!
I love this app! Really easy to use. The app is very easy to navigate which is a big plus!
I installed this app a while back and never used it, now that I have my own postal scale I've been using it and it really helps me save on shipping. It's awesome! Get discounts on shipping for a nickel a label.... No hidden fees, no B.S. Truly a great app.