Değerlendirmeler (549)

Toplam puan
4,1
Puan düzeyi başına sayılar
  • Puanların %76 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %13 oranındaki bölümü, 1 yıldıza sahip
2 Eylül 2015

THANK GOD FOR SHIPPO! I used to use the USPS website which in my opinion is slow and bleh. Shippo has saved me time and definitely money while using this. I wish they would charge my card immediately though! Other than that really great app!

Passecostumedesigns
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
20 Kasım 2014

Shippo is great! Definitely the easiest label service we've found by far. It plays very well and very easily with Shopify too.

THAC Store
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
12 Kasım 2020 tarihinde düzenlendi

EDITED : after a few months of use Shippo turns out to be an excellent and reliable solution, once it has been setup properly. There are still a few limitations in Europe : - You cannot schedule a pickup with DHL , will get an error - You cannot create return labels with DHL (won't work, whatever you try)

Middle Things
Fransa
Uygulamayı kullanma süresi:3 ay
Shippo yanıt 9 Eylül 2020

Hi there,

Thank you for your honest feedback about Shippo! We appreciate this kind of feedback as it helps us improve our platform!

We apologize for any confusion with customs forms for intra EU shipments. We definitely understand the need to opt-out of customs forms at times and we've recently added this feature to our system!

If you have an intra EU shipment, you can no select the "Opt-out of customs" checkbox when creating your shipping label. This will allow you to generate the label with no customs form.

Regarding pickup scheduling and return labels, we would love to assist you further with this! Please reach out to support via chat/phones beginning at 9 AM PST M-F, or by email from 6 AM - 6PM PST M-F.

Thanks,
Shippo Support

4 Ocak 2015

This app works good for domestic shipping during non-peak but glitches out all the time with International and during busy times. We have been using them about 3 months and have decided to look for another solution as it seems that they are a new company with a lot of things to work out - labels get stuck in the program, with Windows 8 the scroll bar is at the bottom of the page so to scroll to the right you need to scroll all the way to the bottom of the page first, it errors out on almost all international labels, and during Black Friday weekend the whole program went down for 3 days - when we had so much to ship. It really set us back some time. They said it was their servers but they should have been better prepared for such a high demand weekend.

Ultimately I think this program will be great when they get things figured out but now it over promises more than it can deliver. For now, we are on the hunt for something more consistent.

FIVE AND DIAMOND
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
13 Mart 2014

This a wonderful app! Simon even took the time to answer questions I had in a professional/prompt/easy to understand manner. I recommend it for all store owners! Having this app gives me one less thing to worry about and allows me to work on my site more.

Discount Smoke Products
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
25 Şubat 2016

Great app and some of the best customer service I've ever seen. Thanks!

Vinyl Lovers Unite
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
16 Kasım 2020

Shippo is wonderful. I had sent thousands of packages with them when my store was hosted by Wix, and when I switched to Shopify I decided to stick with them. Even though Shopify has built-in label services, I find Shippo much easier to use (and also more aesthetically appealing, which is something that's important to me). Additionally, I just reached out to them to see if they could change something that has recently changed on my Shippo homepage; within the day, they had changed back the setting to how it was previously configured and made my life 1000x easier. Very sweet team, and I'm happy to be a customer of theirs. 10/10 recommend.

Boho and Bark
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
17 Temmuz 2022

i delete the app and after 3 week they take me money from my bank account ...... this is like someone stolen you !!!!

strano
Yunanistan
Uygulamayı kullanma süresi:3 ay
Shippo yanıt 26 Temmuz 2022

Hello,

Thank you for leaving this feedback about Shippo and we're very sorry to hear about the billing confusion you encountered.

We would love a chance to speak with you further about the charges you received so we can explain what happened, and investigate them further for you.

Please reach out to our Support Team M-F from 9 AM-5 PM via our live chat and phone options, or through email by emailing support@goshippo.com. To access all of these options, just log in to your Shippo account and click on the "Help" button.

Thank you,
Shippo Support

19 Mart 2018

Customer service sucks! If you have no issues with integration, then good on you. As soon as you have an issue, you'll realize how unorganized this company is. No one has actually given me a fix as to why suddenly my carrier settings aren't corresponding any more, and they clearly have no interest in getting back to their customers in a timely fashion.

Brew Innovations
Kanada
Uygulamayı kullanma süresi:3 ay
26 Ağustos 2014

Shippo is very user friendly, and makes our lives SO much easier! Highly recommend this shipping app for any retail store. We also love that it allows us to print our customer's postage labels as well as packing slips for packages in one place.

Kelly Fields
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay