Recensies (738)

Algemene beoordeling
3,6
Cijfers per recensieniveau
  • 61% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 27% recensies zijn 1 sterren
30 augustus 2024

We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience.

The platform is user-friendly and provides detailed analytics, helping us to keep track of shipping costs and performance.

If you're running an e-commerce store on Shopify and looking for a reliable shipping partner, Shiprocket is definitely worth considering!

ministerwhite.com
India
Ongeveer 3 jaar gebruiken de app
10 augustus 2024

tracking page for shopify is not visable , how to connect tracking page for shopify store?

Storikart
India
4 maanden gebruiken de app
Shiprocket - Shipping in India heeft geantwoord 20 augustus 2024

Hi! I wonder what went wrong. Please share your concern in details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- RV

13 december 2023

Tushar guided me in very good way and solved my problem in one go.
good customer support.

FASHIDO®
India
6 maanden gebruiken de app
9 februari 2018

Nice service.Good for new eCommerce business. Get multiple choice for courier companies in one roof. The portal is easy to use. Customer service/ support are ok but need some more improvement and feasible.

Softsens
India
Bijna 5 jaar gebruiken de app
Bewerkt 16 februari 2022

Overall a very good interface and reliable account managers. Faced some delivery delays but received assistance to resolve the issue.

Spekta Cosmetics
India
Ongeveer 4 jaar gebruiken de app
19 mei 2020

Good rates and a very good software interface. Does the job smoothly. The option of couriers and support of RM is nice although they don't provide a direct number to contact.

KalyanPuja
India
Bijna 4 jaar gebruiken de app
Shiprocket - Shipping in India heeft geantwoord 21 mei 2020

Dear Customer,

Thanks for taking the time to share your prestige opinion with us. We feel bad for the way it turned out to be. Please help us here with your contact details at escalation@shiprocket.in so that we can connect with you to hear about your feedback and seek a chance to improve our service for you in future.

Team Shiprocket

5 augustus 2020

It has simplified our shipping. Some of the things that we really love about their app is (a) Dashboard (b) Order Tracking (c) NDR automation. Their team is very helpful and prompt with solving our issues. Gurjot Bhela is our account manager,he is taking responsibility to solve our every problem.
Thank you

Hammer
India
Bijna 4 jaar gebruiken de app
Shiprocket - Shipping in India heeft geantwoord 5 augustus 2020

Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket

29 juli 2020

We have had challenges for a while understandably due to COVID-19. However the account has been efficiently managed by Mr. Gurjot Singh Bhela. He has been available round the clock ensuring our concerns are duly addressed. Still looking for a payment solution for COD as customers are running short of cash (can have cards/ payment-links/ UPI/ Wallets, etc.). Assuming it is work in progress

EARTHFOOD'S
India
Meer dan 3 jaar gebruiken de app
Shiprocket - Shipping in India heeft geantwoord 29 juli 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

24 februari 2023

A very professional and organized Company to manage the backbone of any Ecom business. A complete automated solution helps in fast deliveries and easy tracking
The support team is able and invested equally in your business

Many partners for domestic shipments help. i hope you guys onboard more international partners sooner

For Sarees
India
Meer dan 3 jaar gebruiken de app
26 juni 2023

Hii palak thanks for supporting me and for resolving this my problem and Hope the same shall be reflecting in future too

IDFS
India
Meer dan 3 jaar gebruiken de app