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They should rename themselves as SHITROCKET, because thats the quality of service they provide absoultely shit. Every bad review of Shitrocket is true and every 5 star review here is fake. Fake attempts at delivering parcels, fake pickup attempts, unintelligent and stupid customer service, no solution provided except for saying sorry. If you have a complaint and problem about shiprocket I ...
Dear Seller! This is not something we want to hear from our customers. Please accept our sincere apology for any inconvenience caused. We are determined to improve your ...
After a year of use, I can say that Shiprocket is not appropriate for small businesses like mine. Every time I place an order for pickup, the courier partners always display weight inconsistencies/descrepencies and charge more than the actual delivery fee. It is very frustrating to call every time to their executive and ask for help. Even though I upload all the images of the shipment with length ...
Dear Seller! We are sorry to hear about your experience. As per our telephonic conversation, we hope your concern is now resolved. ~ Team Shiprocket
Worst shipping partner for new ecom buisness.
We have been using shiprocket for 2 months now. Extremely poor service and support.
We have so many orders where customers say no one came for delivery but the courier marks as customer refused. Shiprocket doesn't help.
Have 10+ orders in last one week that have been marked returned to seller, but I haven't got even one of them back. Shiprocket does ...
Dear Seller! We certainly understand that this was not the experience you had expected from us and we apologize for this inconvenience. Please be assured, we are working on ...
Terrible customer support.
AWB
FH004293565IN
FH004305609IN
FH004306255IN
FH004327578IN
these shipments has been delivered to the customers via India post. I checked with customers and India post official tracking site.
Have raised multiple tickets, still didn't get any proper solution. I'm tired of it. Pathetic service.
29/10/2024 Update: Still didn't get any proper response from their side. I ...
Dear Seller! We understand how frustrating this situation must be for you. As we discussed on the call, the shipments have been updated as delivered and you will receive the ...
My issue is that RTOs are being sent to my suppliers' addresses, not mine. The proof you provided is of their receiving, not mine. On my Shiprocket dashboard, I've provided my address accurately everywhere: "A-683, Gali No-15, Part 2nd, First Pusta Sonia Vihar, East Delhi, Delhi, India, 110090." Despite this, RTOs are still being sent to incorrect addresses.
Only a few RTOs are reaching there, ...
Dear Seller! We certainly understand that this was not the experience you had expected from us and we apologize for this inconvenience. Please be assured, we are working on ...
In simple words, highly immoral, unethical slackers. CHOR HAI SAB, INCLUDING THE FOUNDERS OF THIS COMPANY.
They would deduct money from your wallet for no reason, so be careful.
Any complaint to them is like fighting with pigs, they like their immoral tactics.
Hi,
Thank you for your patience. We’re actively working on your ticket (ID 9313930). We’re currently waiting for your response and have tried reaching out via phone, but the ...
Damaged Products: Your product worth ₹998 was damaged, and they claimed no responsibility. you discribe insurance policies more clearly.
Delayed Shipments: If most of your shipments (out of 15) were delayed, it reflects poor service quality.
Promise Tag: A promise tag usually indicates that a company commits to delivering within a certain time frame.
you have to transperency about pricing also ...
Dear Seller! This is not something we want to hear from our customers. Please accept our sincere apology for any inconvenience caused. We are determined to improve your ...
Horrible Service, no form of accountability and/or responsibility of their actions. They mention fake delivery attempts, courier guy doesnt even go to their address and writes fake reasons of non-delivery such as COD not ready, customer not available.
Horrible, unethical company. Customer support are all robots saying the same 2 things : sorry for the inconvenience caused and we have escalated ...
Dear Seller! We sincerely apologize for the unpleasant experience you had. We tried reaching you on your registered number, however, unable to connect with you. We request ...
very bad experience their support system is worst
Dear Seller! This is not something we want to hear from our customers. Please accept our sincere apology for any inconvenience caused. We are determined to improve your ...
bed service company, itani ghatiya service mene aaj tak nahi dekhi hai, sare ford hai, sub milake Seller ko bewfuk bana rahe hai, our sub chor hai.
Shipment NDR & RTO
Issue Over Undelivered Shipment
1.R121903050KR
2.R121918037KR
3.R121916251KR
Hi Chirag,
Thank you for your patience. The issue related to your ticket (ID 9473639) has now been resolved.
If you have any further questions or concerns, feel free to ...