Recensies (683)

Algemene beoordeling
3,8
Cijfers per recensieniveau
  • 61% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 26% recensies zijn 1 sterren
22 mei 2023

Thanks for resolve my orders fetching issues , shiprocket technical team Mr.Shaan Siddique . guide me and it was a good experience with him. Thank you so much for your effort and my shopify store with shiprocket are correct now. Thanks again.

BOKITTA India
India
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Bewerkt 28 mei 2020

DISASTER...WORST SERVICE...DONT FALL FOR THIS SHIT...... THEY RANDOMLY CANCELLED MORE THAN 10 PREPAID ORDERS WITHOUT INFORMING US.
specially "SAHIL SHARMA" one of the WORST KAM manager

Clothink Hub
India
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Shiprocket - Shipping in India heeft geantwoord 5 februari 2020

Dear Customer,

We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at escalation@shiprocket.in and we will get back to you promptly.

Team Shiprocket

16 mei 2020

ShipRocket is good and is quite supportive despite the fact we were in a lockdown. Sarika has been very helpful. She not only supported us but even helped us understand the various aspects of the ShipRocket panel.

Completely satisfied.

InWeave
India
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Shiprocket - Shipping in India heeft geantwoord 16 mei 2020

Dear InWeave,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

Team Shiprocket

Bewerkt 25 augustus 2021

Best shipping solution for eCommerce business! Our account manager is Shashank sharma he is very helpful. now immroved customer service. i like it.

anastyaoverseas
India
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Shiprocket - Shipping in India heeft geantwoord 3 oktober 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

19 september 2023

AARAV HAS HELPED ME IN INTEGRATION..HE WAS SUPPORTIVE AND KIND

Pure & Pure Healthcare India
India
11 maanden gebruiken de app
26 augustus 2021

We have been receiving good support from Vikalp, Guarav & Abhinav. We are looking forward to scale our business with shiprocket.

Varanga
India
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16 september 2021

it's been a good experience with shiprocket. Anurodh has been great and helpful many times in handling issues related to account and shipments.

BlizBear
India
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22 maart 2023

Very bad experience they will not pay for your disputes and close them without informing you.
They also make a lot of delayed delivery and delayed pickups.
Trying to find an alternative.

LEAF FOOTWEAR
India
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Shiprocket - Shipping in India heeft geantwoord 23 maart 2023

Hi! thank you for your valuable time during the conversation over the call. Please share the requested details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB

Bewerkt 15 juni 2020

The Weight Discrepancy is unjust. They are holding our Wallet Money. Our 90 Percent of the Products are 100 to 150 grams. but they are charging it for 1 Kg. A small DC fan used for induction cooker we are selling it for 95 Rupees. It weight is 100 grams. But they charged us Rs. 455. And when we raised dispute they are saying that the Courier Rejected your Claim. Very Very Unjust. Dictatorship.

if the Courier Charges is comes around Rs. 40000 per Month. The Discrepancy is coming around Rs. 20000 per Month. Very Very Worst in terms of Weight Discrepancy.

Faritha
India
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Shiprocket - Shipping in India heeft geantwoord 17 juni 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

11 september 2023

good support provide by aarav. solved my issue.

Mai Sknn
India
12 maanden gebruiken de app