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We have been a customer with Shiprocket since 7 months and the service provided by my account manager Sarika is commendable. She has helped us with all our queries seamlessly. She has always helped us in everyone issue that we face.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Helpful App and Nice service and easy to use. Support team is very nice and If you go for a higher plan you got a dedicated account manager, which is very helpful.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
I am using this app for last one month and the service is really very good in the market. I am satisfied with customer support as well. Recommended.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
We Used this app for our business. It really helps since it has the solution for shipments at one place.
Dear Ayur Kart,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
Team Shiprocket
The shiprocket customer service is very responsive. Palak was of great help in assisting me integrate shiprocket to my shopify website.
I really like the service. The support team is quite helpful. Liked the service by Yashika. They made the onboarding easy. Thank you!
Shiprocket is best app for courier facility.
they offer you the best price and best courier facility.
they never charged overweighted.
Best for COD
I am not fake reviewer from Shiprocket I am owner of SparrowQueen Clothing
I have my own website of clothing and I have integrated shiprocket in my website.
I got lots of order and they all are delivered by shiprocket
www.sparrowqueen.in
WORST customer service. They don't reply to you for months, charge false weights, misdelivery orders. When you raise queries, they don't solve issues fairly and they take weeks/months to resolve simple queries. They say they reply within 24 hours, however, an auto-reply is sent via bots after 24 hours. Personal escalation points are useless since they don't respond on time.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
Worst experience ever ...no proper customer support...iam trying to reach from a week and i have not got any help from the team...all the call center staff are not responding to the problem we have ....i wish i hadent choose this shopper
We never intended to cause the experience & this certainly is an unusual instance. Please help us with the AWB number at escalation@shiprocket.in and we will get back to you on priority. - Team Shiprocket
We are using Gold Services and very much happy with the services, We started with us 2-3 months back with shiprocket and they are providing all time support, have resolved all our queries instantly. want our all accounts to be moved into Gold. Thanks to Mr Abhinav & Our Account Manger Vishal.