Recensies (737)

Algemene beoordeling
3,6
Cijfers per recensieniveau
  • 61% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 27% recensies zijn 1 sterren
17 augustus 2023

Yashika is good for helping to customers, my issue is resolve on time also she is very intelligent and sweet.

MOHRAS
India
11 maanden gebruiken de app
3 maart 2023

Easy to use and easy to integrate with shopify website. Very good for shipping in Indian market as all the courier partners are available.

Aspirer Clothing
India
11 maanden gebruiken de app
Bewerkt 25 februari 2023

Great for an Ecomm Business. Especially for a startup!
My account manager Aman really guide me with all the shipping-related issues.

Lili-Origin
India
10 maanden gebruiken de app
4 augustus 2023

Good support from the Shiprocket team and Yashika from the tech team help me to resolve the issue.

Thank you

FABBHUE
India
10 maanden gebruiken de app
14 maart 2020

Shiprocket team without our approval changed our plan from Basic to Advanced plan and sent invoice of Rs.12744, and our account was suspended as payment was due. As we were not aware why this invoice was sent we contacted customer care to reverse back to Basic plan and revoke suspension. There was no response from the team, we were forced to pay this invoice as it was affecting our dispatches. Its been more than 7 days that the ticket was raised we have not got any resolution on the downgrading back to Basic plan.
Very poor customer service.

TenTabs
India
Meer dan 4 jaar gebruiken de app
Shiprocket - Shipping in India heeft geantwoord 16 maart 2020

Dear TenTabs,

We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at escalation@shiprocket.in and we will get back to you promptly.

Team Shiprocket

22 februari 2023

Best courier aggregator in the market. professional and helping team.

Special Thanks to Neeraj Joshi and Tarun Mittal

WINGS Lifestyle
India
10 maanden gebruiken de app
Bewerkt 13 februari 2020

Best App for the Ecom industry. No headache of running after every courier company & easy to use platform. I'm very lucky that i got Varun as my POC. He is very helpful and i love the support from his side.

AccessNic
India
10 maanden gebruiken de app
Shiprocket - Shipping in India heeft geantwoord 17 februari 2020

Dear Customer,

Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have.

Team Shiprocket

19 mei 2020

hey team ship rocket,i m very happy and satisfied use your shipping services
and my account manager Sanjeev is very helping and always guiding me through the queries.
thank you

Hanging Owl
India
10 maanden gebruiken de app
Shiprocket - Shipping in India heeft geantwoord 21 mei 2020

Dear Hanging Owl,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Team Shiprocket

Bewerkt 6 augustus 2024

Pathetic app.
Shows low rates and then will charge 5 to 10 times the actual weight & dimensions.
Shipment images with dimensions & measured weights are also not accepted.
They will randomly charge any weight they like & there is no way to get the issue addressed.

T Bhai
India
Meer dan 4 jaar gebruiken de app
Shiprocket - Shipping in India heeft geantwoord 22 juni 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

Bewerkt 17 juli 2020

I am using shiprocket from 3 month I find no issues till date. Everything is smooth. It saves lot's of time. I will recommend this app.

shoppingvibes.in
India
10 maanden gebruiken de app
Shiprocket - Shipping in India heeft geantwoord 17 juli 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket