Recensies (763)

Algemene beoordeling
3,7
Cijfers per recensieniveau
  • 62% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 26% recensies zijn 1 sterren
25 juli 2023

We use Shiprocket for our D2C brand, and are very happy with them. We also use Shiprocket Engage, which is very useful in RTO reduction. Very amazing customer service - we had an integration issue and Palak, our customer rep, solved it very quickly.

Highly recommended!

DiraByDimple
India
9 maanden gebruiken de app
11 augustus 2023

Dear Shaan,

Thank you for accepting my call earlier and for your patience as we work towards resolving my issue.

Thank you.

ThinkGIS
India
9 maanden gebruiken de app
20 augustus 2023

Thanks to aarav who was great and helped me synch my orders, my issues were resolved in a very short period of time and with great help on his end. Thankyou shiprocket

Inhome India
India
9 maanden gebruiken de app
Bewerkt 3 juli 2023

I’ve had very nice experience with this service. Thanks Shiprocket for great service!

Thankyou so much Yashika Ma'am......

kobralabs
India
9 maanden gebruiken de app
30 oktober 2021

I am using this app It is really much helpful. Using it pickup generation become much easier.
Thanks

FflirtyGo
India
9 maanden gebruiken de app
12 september 2023

rohit - good support team

Kapto
India
9 maanden gebruiken de app
20 november 2018

Shiprocket has been a boon to the growth of our website. Seamless integration via the shopify app store, a very responsive team for resolving any issues, timely remittances for COD collections, it has been a reliable partner. After researching the market for a good logistics partner and struggling with individual courier companies, we found shiprocket was the easiest and fasted to get started. The sign up process was hassle free and easy.

Labelshabel
India
9 maanden gebruiken de app
29 april 2023

very good service, very good experience with the ship rocket team providing needed help for orders..

BIOTREX NUTRACEUTICALS
India
9 maanden gebruiken de app
Bewerkt 21 juli 2020

Horrible and worst experience ever....
1) Account manager never picks the call
2) on most of shipment they charges extra on weight discrepancy which is not real
3) during locked down they keep sending mails for RTO and all and writes that if action is not taken than we will not able to claim charges in future.
4) They keep calling for upgrade and said we will serve better if you upgrade, after upgrade NO SERVICE - NO SUPPORT

if this is not resolved will stop using shiprocket very soon.

I am editing this again - even escalation is more worst than regular support. never got reply.

Fashion Floor India
India
Ongeveer 4 jaar gebruiken de app
Shiprocket - Shipping in India heeft geantwoord 4 mei 2020

Hi Customer (Fashion Floor India),

Providing the best of the services to our customers has always been our topmost priority. We are hell-bent to provide you with swift assistance and resolve this in the most favourable manner. Please help us with your contact details at escalation@shiprocket.in and we will get back to you promptly.

Team Shiprocket.

10 juli 2023

Had some integration issue. Palak from integration department got it sorted. Good customer service. Keep up the good work.

lifetribe
India
9 maanden gebruiken de app