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Excellent Service. The account manager is very helpful and always available. Been shipping more than 500 orders per month with them.
Dear Customer,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
Team Shiprocket
No wonder it's a good app but when you need any help, in general, their responding time is more than 2 days, who will wait for 2 days or to hold any products, I tried calling many times, firstly waiting time is more than 20 mins and even somehow you call connects then their representative automatically disconnects the call. overall customer service is very bad.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
The integration works flawlessly, thanks to constant support from our dedicated account manager Mr. Rana, any issues are dealt with swiftly.
We are very happy with the services provided by Shiprocket, Desktop dashboard is very user friendly and shows all relevant information on shipment status.
thanks
I was using their service but they were not able to provide full satisfaction as they promised. But now they assured me again that performance will be better than before. I will use their service again now. They are better than most of the shipping aggregator in the market.
App is ok-speed is bit slow. A/c. mgr Sarika n Priyanka is nice, assistive, polite, works on time..
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Shiprocket is helping us and Jitendra Sir is a very humble person. We really enjoyed the services by our manager. Thank you for your support Jitendra Sir
easy to use and my account manager vikash rawat solves problem quickly . i recommend to all new startups to use their services.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
we have been associated with shiprocket from last 6 months and quite impressed with their panel and additional functions like NDR & weight dispute resolution, Our account is in Gold Tier & handled by Vishal Labh, Have discussed many queries with Mr Abhinav and got instant resolution. Keep up the good work.
Best courier service providers with staff and professional services. Highly Recommended to others!!!