Shiprocket: eCommerce Shipping

I used this app to help me ship my products to customers, they combine all major couriers to one panel, we that we can ship our products to PAN India, also support is very good. overall service is good enough to run e-commerce business smoothly

Initially they were good but now packages are stuck in transit for like 15 days and their team does not answer. Funny thing, They do not bother to call to their shipping partners like FedEX, Shadowfax etc for status update. They just keep it hanging. Don't believe shiny stuff they say; it's a big bluff. Open up account by yourself that way you'll have account manager from courier company with whom atleast you can discuss issues with shipping. I spend daily 2-3 hours for follow up with them and they just keep you running around with false promise. Worst case? They have your money in advance, they don't take customer experience as serious as they should. I regret switching my company to them. AVOID at any cost!

I cannot recommend Shiprocket more highly.
Shiprocket is a complete system for running your e-commerce operations. It is powerful, the system is fast and it's reliable and accurate.
Even if you're just starting out, start with Shiprocket and grow into the features, you'll be glad you did.

They sweet talk you into upgrading to pro++ plan and say that they will assign manager. Neither they assign manager nor does the support help you in resolving you queries. EVERYDAY there is a fake attempt issue and weight discrepancy issue which they will never resolve. As a result losses are to be borne buy the seller. SHIPROCKET IS THE WORST SERVICE EVER. STRONGLY ADVISE AGAINST IT

Excellent service!! Great Support !! Keep up good Work Guys!!

It has simplified our shipping. Some of the things that we really love about their app is (a) Dashboard (b) Order Tracking (c) NDR automation. Their team is very helpful and prompt with solving our issues. Gurjot Bhela is our account manager,he is taking responsibility to solve our every problem.
Thank you

Useless App.. for ecommerce in India. Steal Products and very high weight discrepancies compared to all other individual companies

We Used this app for our business. It really helps since it has the solution for shipments at one place.

-Anupama

Your customer support team has been highly responsive and helpful, providing timely assistance whenever I've needed it. The integration with multiple marketplaces and e-commerce platforms has made my life so much easier, and I truly appreciate the level of convenience and flexibility your platform provides.

Overall, I am extremely satisfied with the services provided by Shiprocket and would highly recommend it to anyone looking for a reliable and efficient shipping solution. Thank you for your outstanding work!

We have had challenges for a while understandably due to COVID-19. However the account has been efficiently managed by Mr. Gurjot Singh Bhela. He has been available round the clock ensuring our concerns are duly addressed. Still looking for a payment solution for COD as customers are running short of cash (can have cards/ payment-links/ UPI/ Wallets, etc.). Assuming it is work in progress