Recensies (754)

Algemene beoordeling
3,7
Cijfers per recensieniveau
  • 62% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 26% recensies zijn 1 sterren
13 oktober 2021

such a freak app guys don't use this fRAUD app this person will take 5-6 days for pick up and after they will create NDR

click shoope
India
11 maanden gebruiken de app
Shiprocket - Shipping in India heeft geantwoord 20 oktober 2021

Hi, we apologize for the hassle. We would like to inform you that the pickup of the shipment has been canceled. Hence, we are unable to arrange the pickup for this shipment. - Team Shiprocket

30 augustus 2021

This is a really good app. Easy to use and the best part is it can be integrated with other apps. The account manager is supportive. Highly recommendable.

Eridani
India
Meer dan 2 jaar gebruiken de app
Bewerkt 27 juli 2020

Use this service only if you love losing your money, customers and peace of mind. They are so bad that we decided to leave their service although we have paid them till March 2020 and it's November 2019 only, now you can guess how good they are.

No service, they are frauds, charging money that doesn't even apply, they will call you and convince you that the reviews are fake and whatsoever and promise you to provide great service BUT as soon as you sign up, they are gone and never care to help you.

The worst service you can ever experience.

P.S: We gave them another try and the services were even worse this time. All they can do is loot your money and make you regret your decision of trying them.

Don't even think about Shiprocket, there are other companies like Pickrr, Shyplite etc. that you can try.

Gentle Beast
India
11 maanden gebruiken de app
22 februari 2023

Best courier service providers with great tech,staff and professional services. Highly Recommended to others!

Instafabplus | Be You. Do You. For You. | Inclusive Size Fashion
India
Ongeveer 2 maanden gebruiken de app
20 november 2021

i had bad experience since 2019 with weight dispute now its solved now i am using shiprocket services are improved now 2021 and also getting best prices with courier partners support services is also good but need some more improvement in shiprocket dashboard for fast process shiprocket have lots of data for shipping i am happy with this now

standcart
India
Meer dan 2 jaar gebruiken de app
3 juni 2022

We opened a new account with Shiprocket. And arranged pickup for our first shipment. It has been 5 days and no one came for pickup. We have escalated this multiple times and we get all assurances of pickup from the support but absolutely nothing happened. Everyday we are told that pickup will be done today but the pickup is still pending. If this is the experience in our first shipment i wonder how we will continue with shiprocket. Very bad service and worst support ever. Shopify please remove this app from your app store.

Kaazwa
India
11 maanden gebruiken de app
Shiprocket - Shipping in India heeft geantwoord 9 juni 2022

Based on a conversation over the call, we request you to regenerate the shipment because as per the process we need to maintain the confidentiality of the user's database, access to the book, and create an order on shiprocket panel.
- Team Shiprocket

10 februari 2021

No option for zero stars?? If you want to be successful in your business AVOID SHIPROCKET. It's a genuine review. You will end up losing all your profits in weight discrepancies!!! Our products that don't even weigh a kg are marked as 4 to 5kg. Even after disputing with all the proofs of the size of the package, they rejected our dispute. Such an unethical way of doing business. Our team will sort this matter legally with all the proofs!!

ClothsVilla.com
India
10 maanden gebruiken de app
Shiprocket - Shipping in India heeft geantwoord 11 februari 2021

This is not the service we are known for. Kindly give us a chance to look into it. Please help us with the AWB number at escalation@shiprocket.in and we will get back to you at the earliest. - Team Shiprocket.

27 augustus 2021

Have been using Shiprocket since one year and also use it with my Shopify store. It's easy, smooth and makes my job easier ! Have recommended it to so many friends who run small businesses ! Call center support is also timely and helpful !

Klingaru
India
Meer dan 2 jaar gebruiken de app
Bewerkt 11 april 2023

Trying to integrate Shopify... Supported perfectly... Thanks to Shiprocket... Ayaan.
Waiting for the integration.

KeralaSupermarket
India
Ongeveer 2 maanden gebruiken de app
24 juni 2020

worst ever experience. We regret using shiprocket services. the worst part

a) fraud weight discrepancies - this is their way to earn money
b) pathetic customer service- you can't contact the courier directly for your customer's tracking and then shiprocket doesn't respond . you are left to fend yourself . ..

and many more issues - a long list.

PureMe
India
10 maanden gebruiken de app
Shiprocket - Shipping in India heeft geantwoord 24 juni 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket